Senior Consultant - Application Development (Food)

Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing—today and for generations to come. Job Purpose and Impact The Senior Consultant - Application Development is a key role in the Digital Technology and Data team, assisting the Director of Engineering manage the complexities of the Commercial Portfolio of platforms and products. Knowledge of license management, vendor management and planning and forecasting for a large technical ecosystem (CRM, MarTech, Branding, Insights, and Creative) will be vital. Key Accountabilities

USER COMMUNICATION & SUPPORT

Plays a key role and keeps an open channel of communication with users to respond to complex application support requests and needs.

APPLICATION SUPPORT

Conducts complex technical application support activities to deliver on business outcomes.

STAKEHOLDER MANAGEMENT

Partners with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals.

INCIDENT & REQUEST MANAGEMENT

Leads prioritization of incoming incident tickets and user requests.

VENDOR MANAGEMENT

Handles positive relationships with software vendors and negotiates complex contracts. Qualifications Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience. Salesforce Experience - Sales Cloud, Service Cloud, Marketing Cloud. Agent Force and Data 360 a plus. Working knowledge of planning and forecasting for different licensing models - per user per month, consumption-based, flat fee / retainer, time and material Equal Opportunity Employer, including Disability/Vet.