Application Engineer - Bilingual

Application Engineer - Bilingual Meltric Corporation - 2.9 Franklin, WI Job Details Full-time $85,000 - $115,000 a year 3 days ago Benefits Health savings account Disability insurance Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Employee assistance program Vision insurance Life insurance Referral program Qualifications Spanish Electro-mechanical components Writing skills English Electrical engineering Bachelor's degree in engineering Bachelor's degree Electrical building codes Manufacturing Root cause analysis Electrical Engineering Manufacturing company experience

Full Job Description Job Overview:

As a safety leader in the electrical products manufacturing industry in North America for over 40 years, MELTRIC Corporation designs and builds a full line of quality electrical connectors to ensure electrical and user safety. Since 1982 we have manufactured hundreds of thousands of electrical plugs and receptacles that are used safely and without incident in diverse applications in almost every industry. MELTRIC is hiring a bilingual (Spanish) Application Engineer at our headquarters in Franklin, WI. This role is responsible for ensuring customer inquiries are given accurate and timely responses. Inquiries can be made by internal and/or external customers and can come into MELTRIC via email or phone calls. Inquiries may consist of product selection, application support, problem resolution and other MELTRIC product-based issues. The bilingual Application Engineer is responsible for all technical inquiries/issues from our subsidiary in Mexico.

Responsibilities:

Monitors inquiries to Engineering Department email inbox and responds in a professional and timely manner. Fields phone calls routed through Engineering Queue to resolve customer issues. Quotes custom engineered products based on MELTRIC core devices. Travels to customer sites to inspect applications and address installation issues. Assists in certification and new product development projects as needed. Addresses all technical inquiries/issues from our subsidiary in Mexico. Performs all other duties as assigned.

Reports to:

Engineering Manager Location:

Franklin, WI (one day remote)

Required Skills:

Bachelor's Degree in Engineering - Mechanical or Electrical preferred 5+ years of experience in industrial or manufacturing setting Fluency and good communication skills in both English and Spanish languages Strong technical capabilities and experience with Electro-mechanical products Familiarity with National Electric Code and UL test standards Ability to troubleshoot, problem solve, and provide root cause analysis Ability to manage multiple priorities and follow through on projects independently Strong communication and writing skills Ability to work in a team environment

Pay:

$85,000.00 - $115,000.00 per year

Benefits:

401(k) Dental insurance Disability insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Tuition reimbursement Vision insurance

Work Location:

Hybrid remote in Franklin, WI 53132