EDI Coordinator

EDI Coordinator Industry Data Exchange Association (IDEA) - 2.0 Arlington, TX Job Details 1 day ago Benefits Health insurance 401(k) Tuition reimbursement 401(k) matching Gym membership Qualifications Microsoft Windows Server FTP Project reporting Version control Computer science Client onboarding Go Node.js EDI Computer Science Amazon EC2 Infrastructure as Code (IaC) Amazon Simple Notification Service (SNS) C# IT system monitoring GitHub Actions Test automation MongoDB Mid-level Windows 3 years Java Master's degree SQL Analysis skills Post-sales client support Bachelor's degree Quality control Terraform RabbitMQ Implementing APIs Front-end development S3 UI Amazon CloudWatch Master's degree in computer science Systems & applications support Linux Prometheus Grafana Vue.js SaaS Cloud monitoring RDS database Bachelor's degree in computer science Requirements gathering Jenkins TypeScript Communication skills Technical Proficiency Account opening Stakeholder management AWS CloudFormation AWS Lambda Full Job Description We are always looking to expand our team of dedicated experts. At IDEA, you'll enjoy a dynamic and diverse work environment among innovators and benefits that include 401K and tuition reimbursement. Our team is comprised of hard workers who value professional development and put customers first every day.

EDI Coordinator Department:

Customer Success Reports to: EDI Project and Support Team Lead IDEA is the electrical industry's software leader producing solutions that facilitate the exchange of complete, high-quality, commercial-grade transactional and eCommerce content, as well as an array of analytical tools via a SaaS engagement. IDEA serves the hardgoods supply chain with solutions for manufacturers, distributors, manufacturer agencies and contractors. IDEA's SaaS solutions include the following: IDEA Data Whispers - a sales enablement solution that provides real-time data analytics insights to increase sales, and an executive customer data access tool. IDEA X-Check for Manufacturers - a cross-reference platform with end-user interface for internal use as well as customer access. IDEA Connector - an industry product information platform which receives, validates, stores, secures and syndicates both transactional and eCommerce enhanced data/product content. IDEA Exchange - a Value-Added Network (VAN) which enables electronic data to be passed between companies in a competitive, cost-efficient manner. Position Summary Through the IDEA Exchange platform, IDEA enables customers to securely transmit and receive business-critical documents via a secure EDI VAN infrastructure. The platform supports all major EDI standards and formats, facilitating seamless domestic and global commerce. IDEA Exchange can also serve as a fully managed EDI department for customers, providing mapping, hosted connections, and comprehensive managed services. The EDI Coordinator plays a key role in delivering technical and operational support to customers using the IDEA Exchange platform and related eCommerce/SaaS products. This position is responsible for resolving complex technical and business challenges with creativity and efficiency. The ideal candidate is technically adept, highly organized, and capable of managing projects independently with minimal supervision. Prior EDI experience is strongly preferred. Key Responsibilities Deliver exceptional customer service to all IDEA Exchange customers Provide enhanced support and proactive follow-up for high-priority and large accounts Support existing and new customers across all IDEA Exchange platforms Set up and configure new customer accounts Coordinate with the IDEA Exchange platform provider to: Provision new customer accounts Train customers on the IDEA Exchange user interface Gather specifications for custom EDI maps Onboard new customers and their trading partners Develop subject matter expertise across IDEA Exchange and related IDEA product offerings within the electrical channel Maintain high levels of customer satisfaction, as measured through regular surveys Create, maintain, and distribute implementation and special project reports to internal stakeholders Recommend and document quality control standards for IDEA Exchange marketing collateral Assist customers with inquiries related to other IDEA products and services Support IDEA Account Managers with contract renewals and outreach to prospective clients Participate in special projects assigned by the Director, Digital Integration Services Technical Scope EDI VAN routing Data communications including AS2, FTP, and HTTP Support for various EDI platforms Limited EDI translation troubleshooting Cloud-based EDI solutions EDI data mapping Skills & Competencies Strong analytical and problem-solving skills Ability to manage multiple priorities in a fast-paced, deadline-driven environment Proven ability to work independently with strong follow-up and reliability Excellent interpersonal and communication skills Ability to interact effectively with stakeholders at all organizational levels Self-motivated team player with a strong work ethic Education & Experience Bachelor's or Master's degree in Computer Science or a related field 3-5 years of professional software development experience. Strong proficiency in Node.js and TypeScript. Proficient with relational databases (SQL Server) and NoSQL databases (MongoDB). Proficient in front-end frameworks like React/Angular/Vue Comfortable working in both Linux and Windows server environments. Experience with version control systems like Git. Solid understanding of RESTful API design and integration. Willingness and ability to quickly learn new languages, including Java and Go. Experience with Infrastructure as Code (e.g., CloudFormation, Terraform). Hands-on experience with AWS services (EC2, S3, Lambda, RDS, etc.). Familiarity with monitoring tools like CloudWatch, Prometheus, or Grafana. Exposure to message brokers such as RabbitMQ or

AWS SQS/SNS.

Experience with automated testing frameworks and CI/CD pipelines (Jenkins, GitHub Actions, etc.). Proficient in Java, GO, or C# We invite you to apply and join the IDEA team by submitting your resume and cover letter to: . Leadership Supportive leadership and professional development that values your personal growth. Gym Reimbursement Yearly stipend for fitness expenses and culture that supports a healthy lifestyle. Health Benefits & 401K IDEA offers several health benefit and insurance options as well as 401K with employer matching. Company Sponsored Volunteer Activities Support local charities through annual food drives, fundraisers, and holiday donations. Employee Awards & Recognition Rewards to honor outstanding IDEA rock stars. Flexibility Flexible remote work available to employees following the federal holiday schedule.