Technical Lead Web Portal

Experteer Overview In this hands-on Technical Lead role, you will guide delivery teams building a client-facing digital servicing platform across Salesforce Experience Cloud and Azure. You translate architecture into scalable, secure, production-ready solutions, and you validate complex integrations with targeted proofs of concept. You'll collaborate with Solution Architects to drive reliability, performance, and security while contributing to global growth. This is a high-impact role with on-call responsibilities and a focus on platform integration and delivery excellence. You will shape the direction of our digital servicing capabilities in a regulatory, financial services context.

Compensation / Benefits

• Provide technical leadership for delivery teams building and enhancing a client-facing servicing platform
• Design and govern integrations between Salesforce Experience Cloud, Azure-based backend services, IAM platforms, and enterprise systems
• Build and validate secure, scalable Azure integration pipelines and APIs, ensuring performance, observability, and reliability
• Develop targeted proofs of concept to validate complex integrations, new patterns, or platform capabilities
• Participate in on-call rotation and support incident triage, root cause analysis, and production stability efforts
• Partner with Solution Architects and platform teams to translate architectural designs into executable technical solutions Tasks
• 10+ years of professional software engineering experience
• 2+ years in a senior or technical lead role
• Strong hands-on experience with Salesforce Experience Cloud in authenticated, client-facing platforms
• Deep experience designing and building Azure-based backend services and integration pipelines
• Proven API design, system integration, and secure data exchange expertise
• Hands-on experience integrating with identity and access management platforms such as Okta, including SSO, OAuth/OIDC, and token-based authentication
• Experience integrating with Twilio for secure notifications, OTP, or messaging workflows
• Experience guiding delivery teams in Agile environments
• Experience supporting client self-service, onboarding, or document exchange platforms
• Experience with event-driven and asynchronous integration patterns
• Background in financial services or other regulated environments
• Experience supporting high-availability, customer-facing systems Key requirements
• 100% paid medical, dental and vision premiums for you and your qualifying dependents
• 50% 401(k) match, up to the IRS maximum
• 20 days of PTO, plus 10 paid holidays
• Family Support programs including Paid Primary Caregiver Leave and fertility/family health assistance
• Hybrid work from home option
• Equal Opportunity Employer