Software Engineering Manager - Retail Digital Applications (Site Reliability Center)

• Position Overview
• At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.

We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Software Engineering Manager within PNC's Technology organization, you can be based in Pittsburgh PA, Strongsville OH, Phoenix AZ, Denver CO Dallas, TX.

• PNC will not provide sponsorship for employment visas or participate in

STEM OPT

for this position

• Disaster Recovery/ Business Continuity Efforts
• Retail Digital Applications Preferred Knowledge and understanding of: APM Tool Spring / Rest API knowledge Git basics Log Aggregator Knowledge (Splunk or Elastic, logscale) Kubernetes (Openshift a plus) Ansible, Python scripting SRE Basics (SLOs, Golden Signals) Preferably some basics in data science (graphing and reporting) Dashboard familiarity (Grafana, DT Dashboards, Splunk dashboards) JAVA, ORACLE, SQL and Infrastructure •PNC will not provide sponsorship for employment visas or participate in

STEM OPT

for this position

• PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance.

We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in

STEM OPT

for this position.

• Job Description
• + Manages development projects, development teams and application support functions.

+ Oversees multiple application programming and analysis projects which include development, installation and maintenance of application programs. + Monitors and maintains adherence and compliance to quality standards on an ongoing basis. + Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs. + Analyzes applications to ensure that all systems that are developed, meet business needs and specifications. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: +

• Customer Focused
• Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. +
• Managing Risk
• Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: +
• Include Intentionally
• Cultivates diverse teams and inclusive workplaces to expand thinking. +
• Live the Values
• Role models our values with transparency and courage. +
• Enable Change
• Takes action to drive change and innovation that will transform our business. +
• Achieve Results
• Takes personal ownership to deliver results. Empowers and trusts others in decision making. +
• Develop the Best
• Raises the bar with every talent decision and guides the achievement of all employees and customers.
• Qualifications
• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
• Preferred Skills
• Application Development, Building High Performance Team, Business Management, Communication, Customer Solutions, Design, Group Problem Solving, Process Improvements, Project Management, Release Management, Software Solutions, User Experience (UX) Design
• Competencies
• Agile Development, Application Delivery Process, Application Development Tools, Coaching Others, Design Thinking, IT Environment, Software Process Improvement (SPI), System Testing
• Work Experience
• Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
• Education
• Bachelors
• Certifications
• No Required Certification(s)
• Licenses
• No Required License(s)
• Pay Transparency

• Base Salary:

  $65,000.00
• $171,925.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
• Application Window
• Generally, this opening is expected to be posted for two business days from 05/05/2026, although it may be longer with business discretion.
• Benefits
• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.

Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .

• Disability Accommodations Statement
• If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.

com . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

• Equal Employment Opportunity (EEO)
• PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

• California Residents
• Refer to the California Consumer Privacy Act Privacy Notice (https://content.

pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC\_CCPA\_Privacy\_Disclosure\_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.