Senior Manager, AI Program Management

Company Description

ABOUT ASPEN ONE

 Aspen One renews the mind, body, and spirit with a portfolio that redefines luxury, adventure, and leisure. With world-class and innovative brands and businesses, including Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures, Aspen One propels the expansion of the Aspen ethos globally. Whether it's Aspen Skiing Company providing unforgettable experiences at the confluence of nature, culture, and recreation across its four legendary mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk; or Aspen Hospitality elevating guest experiences in unforgettable ways by developing, owning, and operating a growing set of luxury and upper-scale hotels, private clubs, and branded residential properties in prime locations under The Nell and Limelight brands; Aspen One is deeply committed to providing unparalleled service, creative programming, community engagement, and unique opportunities for exploration. The company's commitment to innovation is central to its evolution, including Aspen Ventures' amplification of the Aspen brand globally through new business lines that embody its values and heritage such as Aspen Collection. For more than 75 years, the Aspen brand and community has pointed its compass toward new paths, people, and possibilities—and today, as Aspen One, the future is limitless. The company is a leader in sustainability and advocacy, with a legacy of modeling leading-edge solutions and changing policy locally and globally. As a collection of brands driven by tightly held core values, Aspen One aims to inspire a better world. For more information, visit www.aspen.com. Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. Job DescriptionPosition SummaryThe Senior Manager, AI Program Management leads the planning, execution, and operational management of Aspen One's enterprise AI capability. This role is responsible for building the program from the ground up which includes standing up the intake and prioritization process, managing a portfolio of AI projects, driving cross-functional adoption, and ensuring that AI investments translate into measurable business value. The Senior Manager serves as the connective tissue between technology teams, business leaders, and executive stakeholders, translating AI capabilities into practical solutions that improve operations, reduce costs, and enhance the guest experience.

The Senior Manager partners closely with Digital Leadership, IT Systems, Engineering, and business stakeholders to deliver AI-powered solutions while simultaneously building the frameworks, processes, and community that will scale AI adoption across Aspen One. This position reports to the Senior Director, Head of AI. The salary range for this position is $118,000 - $165,500. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.

Job Posting Deadline:

Applications for this position will be accepted until June 19, 2026. Essential Job Functions / Key Job ResponsibilitiesAI Program & Project ManagementOwn and manage the AI project portfolio from intake through delivery, including scoping, prioritization, resource planning, risk management, and value tracking across a pipeline of concurrent initiativesBuild and maintain the program's operational infrastructure: intake processes, prioritization frameworks, project tracking, status reporting, and decision documentationManage project budgets and timelines, ensuring AI investments are tracked against measurable outcomes and connected to the broader financial planning processPartner with Engineering and IT Systems team to ensure solutions move from concept through development and into production with appropriate governance, testing, and change managementFacilitate regular project reviews and steering committee updates, providing clear, executive-ready communication on progress, risks, and decisions neededCross-Functional Relationship Management & Stakeholder EngagementServe as the primary point of contact for business teams engaging with the AI program, building trusted relationships with leaders across Digital, IT, Marketing, Finance, HR, and business unit operationsNavigate a complex stakeholder environment with multiple senior leaders, balancing competing priorities and organizational dynamics with professionalism and political awareness and build credibility as a strategic partnerLead requirements gathering and discovery sessions with business teams, translating operational pain points and opportunities into well-scoped AI project briefsManage expectations proactively to communicate what AI can and cannot do in practical terms, set realistic timelines, and ensure business teams remain engaged and accountable throughout deliveryPartner with Cybersecurity to conduct appropriate due diligence on AI vendors and platforms, including data handling practices, contractual protections, and ongoing risk monitoring.

Change Management & AI AdoptionFacilitate the change management approach for AI adoption, including communication plans, training programs, and organizational readiness activitiesOwn and grow the AI Community of Practice. Facilitate regular sessions, surface employee-led ideas, celebrate early adopters, and build a culture of experimentation and learningDevelop and deliver AI awareness and enablement programming, including office hours, workshops, use-case showcases, and tailored coaching for teams exploring AI toolsPartner with HR and business leaders to define AI-related competency expectations and integrate AI fluency into role development over timeTrack and report on adoption metrics, gathering qualitative and quantitative feedback to continuously improve the enablement approachStrategy, Governance & Value RealizationEnsure all AI tools, platforms, and third-party solutions are reviewed through established cybersecurity and procurement processes before adoption or pilotingOther duties as assignedQualificationsEducation & Experience RequirementsBachelor's degree or equivalent experience in Business, Technology, Information Systems, Data Science, or a related fieldSeven or more years of experience in program management, project management, technology operations, or a related field, with a track record of managing cross-functional initiatives from inception through deliveryThree or more years of experience working directly with AI, machine learning, automation, or emerging technology initiatives including either leading projects, managing teams, or serving as a key contributor in an environment where AI was being applied to business problemsOne year of people leadership or team leadership experience preferred but not required. This role will initially manage contractors, partner with supporting teams, and support the AI community.

Experience managing budgets, vendor relationships, and external contractors Knowledge, Skills & AbilitiesStrong working knowledge of AI concepts, tools, and platforms including large language models, AI agents, automation workflows, and low-code/no-code AI tools (e.g., Microsoft Copilot Studio, ChatGPT, Claude) with a genuine curiosity to stay current as the technology evolves rapidlyProficient knowledge in politically complex or matrixed organizations where influence, relationship-building, and communication skills are critical to successProven ability to manage multiple complex projects simultaneously, balancing strategic priorities with tactical execution in a fast-paced, resource-constrained environmentExceptional communication skills and the ability to translate technical AI concepts into business language, present confidently to senior leadership, and adapt messaging for audiences ranging from front-line teams to C-level executivesStrong problem-solving mindset with the ability to independently identify issues, evaluate options, and recommend practical solutionsAbility to build trusted, lasting relationships across functions and levels of seniority, earning credibility through reliability, transparency, and follow-throughFamiliarity with Microsoft 365, Azure, and enterprise technology environments preferredAbility to work effectively in a hybrid environment with a mix of in-person and remote collaborationWorking knowledge of data privacy principles and enterprise data classification standards, with an understanding of how these apply to AI model inputs, training data, and outputs.

Ability to contribute to the AI program's strategic direction, helping shape the roadmap, phasing plan, and investment priorities based on project learnings and organizational readinessAbility to support the development and enforcement of AI governance policies, including guidelines for sanctioned tools, data usage, model selection, and agent/workflow approvalsAbility to support and maintain the program's value realization framework which connects business-owned project outcomes to hard and soft savings, working with Finance to integrate AI value into budget and LE processesAbility to monitor the evolving AI landscape (tools, platforms, vendor offerings) and bring informed recommendations to leadership on opportunities to improve program capabilitiesAdditional InformationWork Environment & Physical Demands

• Ability to stand, type and sit at desk/computer for most of the work shift executing repetitive movements
• No adverse or hazardous conditions
• Not required, but preferred to be able to occasionally lift, push or pull 25 lbs. individually or with assistanceJob Benefits This position is classified as a regular full-time position eligible for the following benefits: Enrollment dates differ across the various programs.
• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass and Dependent Ski Passes
• Other company perksThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700. This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice. Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all. For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks Aspen One participates in E-Verify.

E-Verify & Right to Work Poster