HR AI & Automation Manager

Who We Are Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We're proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/ Role Overview We are seeking a highly motivated HR AI & Automation Manager to transform how our People/HR team operates through the use of AI and automation. This role will identify, design, and implement AI-powered solutions across the employee lifecycle—from onboarding and scheduling to employee support and internal workflows. This individual will work at the intersection of HR, operations, and technology, building scalable systems and AI agents that improve efficiency, employee experience, and decision-making. Key Responsibilities AI Strategy & Implementation

• Identify high-impact opportunities to apply AI within HR (onboarding, scheduling, employee support, training, recruiting coordination, etc.)
• Evaluate and implement AI tools (e.g., copilots, workflow automation, chatbots, agent frameworks)
• Partner with HR leadership to prioritize and roadmap automation initiatives Workflow Automation
• Design and deploy automated workflows across HR processes (e.g., onboarding flows, interview scheduling, employee lifecycle communications)
• Integrate systems (HRIS, ATS, LMS, communication tools) to reduce manual work
• Continuously optimize processes using data and feedback AI Agent Development
• Build and deploy AI agents to support specific roles (e.g., recruiter assistant, onboarding concierge, HR help desk bot)
• Define use cases, prompts, guardrails, and performance metrics for agents
• Monitor and improve agent performance over time HR Technology & Systems
• Own and optimize the HR tech stack, ensuring tools are leveraged effectively
• Serve as a bridge between HR, IT, and external vendors
• Ensure data integrity, security, and compliance in AI implementations Change Management & Enablement
• Train HR team members on new AI tools and workflows Qualifications
• 4-8+ years in HR operations, People Ops, HR technology, or business process automation
• Hands-on experience with AI tools (e.g., ChatGPT, copilots, automation platforms like Zapier/Make, or agent frameworks)
• Experience implementing or managing HR systems (HRIS, ATS, etc.)
• Strong process design and systems thinking mindset
• Ability to translate business needs into technical solutions
• Comfortable working cross-functionally with HR, IT, and leadership Nice to

Have:

• Experience building AI agents or automations using APIs or low-code tools
• Background in People Analytics or data-driven decision making
• Familiarity with prompt engineering and workflow orchestration Success in This Role Looks Like
• Reduced manual HR workload through automation
• Improved employee experience via faster, more consistent processes
• Deployment of AI agents that meaningfully support HR and business teams
• Measurable efficiency gains across onboarding, scheduling, and support workflows Our commitment to excellent customer service is just part of our story.

We're also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families. All full-time associates are eligible for the following benefits: Medical and Dental Insurance Flexible Spending Accounts and Health Savings Accounts Company-paid Life Insurance Short Term Disability 401(k) Plan Paid Time Off (PTO)

• plus paid holidays Parental Leave Voluntary benefits: Vision Long-term Disability Voluntary Life and AD&D Insurance Additional Voluntary Benefits through Corestream We're an equal opportunity employer and we welcome diversity and inclusion!

Reece USA is an Equal Opportunity Employer— Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, and any other status protected by law. At Reece, we are dedicated to helping our customers build a stronger, safer, and more comfortable future. With over 100 years of customer-first focus, we empower our people to make an impact every day. Whether you're helping our trade customers with essential products or supporting our network from the Dallas-based Support Center, you'll be part of a team that thrives on innovation, collaboration, and a "get it done" attitude. Join us in improving lives through expert service, quality products, and a commitment to excellence across the plumbing, HVAC, Bath+Kitchen and waterworks industries. Reece is an EEO/AA/Disability/Vets Employer.