Senior Director of Software Engineering - Business Partner Network Services

Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let's push the boundaries of what's possible together. As a Senior Director of Infrastructure Engineering within JPMorganChase Network Services, you lead the firm's Business Partner Network Services function. You are responsible for the engineering strategy and end-to-end delivery of standardized, secure partner ingress and egress connectivity across all lines of business. You will define and scale a differentiated, partner-facing onboarding experience at the network edge , including clear onboarding journeys, transparent requirements, predictable timelines, reusable patterns, and controls-by-design. This portfolio spans colocation and interconnection edge environments, partner exchanges, on-prem connectivity, and hybrid cloud adjacency , with AWS connectivity as a core pillar (Direct Connect, PrivateLink) and governed extensions into multi-cloud (Azure ExpressRoute, Google Cloud Interconnect). This role requires strong executive judgment, deep technical credibility, and disciplined risk and control leadership in a highly regulated environment. Job responsibilities Own engineering outcomes for firmwide partner connectivity across the full lifecycle (intake, design validation, implementation, testing, cutover, and operations) Establish and enforce a consistent operating model that reduces bespoke engineering and ensures operational readiness prior to production Define and govern global standards for edge connectivity, including segmentation, routing policy, resiliency, encryption, observability, and operational acceptance Lead platform strategy and execution across large-scale Cisco and Arista environments, including architecture, lifecycle management, capacity planning, automation, and configuration compliance Drive interconnection and partner ecosystem strategy, including Equinix Fabric and exchange-based connectivity models Own hybrid cloud connectivity patterns with AWS (Direct Connect, PrivateLink), with governed extensions for Azure and Google Cloud connectivity Treat partner onboarding as a product by delivering standardized artifacts, self-service capabilities, and automation to improve speed and quality Establish and manage KPIs including time-to-connect, first-time-right, change success rate, partner-impacting incidents, and operational readiness adherence Lead AI-enabled transformation initiatives to reduce cycle time, defects, and operational toil across onboarding and operations Own risk, controls, and compliance execution, including technology lifecycle management and cryptographic modernization planning (including PQC readiness) Provide senior stakeholder leadership across product, cyber, architecture, operations, and lines of business, driving decisions that balance delivery, resiliency, security, and cost Required qualifications, capabilities, and skills 10+ years of progressive infrastructure engineering leadership experience , including large-scale network or connectivity platforms in regulated environments Proven experience leading enterprise B2B and third-party connectivity programs , including onboarding, migration, lifecycle management, and operations Deep technical credibility operating edge connectivity at scale using Cisco and Arista , including high availability design, capacity management, lifecycle execution, automation, and observability Strong expertise in hybrid cloud connectivity patterns , including AWS Direct Connect and AWS PrivateLink, with familiarity in Azure ExpressRoute and Google Cloud Interconnect Experience with interconnect and exchange ecosystems (e.g., Equinix Fabric) and translating partner constraints into secure, scalable connectivity solutions Strong command of incident, change, and problem management disciplines with measurable reliability outcomes Deep understanding of risk, controls, and governance practices , including audit readiness, evidence standards, and operational risk management Demonstrated ability to influence across highly matrixed organizations and communicate complex topics with executive clarity Proven track record of leading, developing, and scaling engineering teams Preferred qualifications, capabilities, and skills Experience leading partner- or customer-facing technical programs , including executive onboarding discussions and multi-party delivery governance Proven ability to build scalable, productized partner onboarding models with self-service capabilities, standardized workflows, and automated validation Experience driving automation and AI-enabled transformation to improve onboarding, operations, and control evidence in regulated environments Familiarity with cloud adjacency and colocation-centric architectures , balancing performance, control, and supportability requirements Experience leading cryptographic modernization initiatives and/or early planning for post-quantum cryptography (PQC) Relevant security or cloud certifications (e.g., CISSP, AWS specialization) aligned to real-world implementation leadership Experience working at code level