Quality Assurance Tester

The ideal candidate will bring strong hands-on QA experience, solid knowledge of testing processes and Agile delivery, and the ability to work closely with developers, business analysts, and business stakeholders to validate functionality across integrated systems. This individual should be comfortable creating and executing test cases, identifying and documenting defects, managing test data, and contributing to improvements in QA practices.

Experience in agency operations for annuity and life business is strongly preferred, as this role will support workflows in that domain.

Key ResponsibilitiesTest Planning and ExecutionReview business requirements, user stories, and technical designs to develop effective test scenarios, test cases, and test plans. Perform manual testing across Salesforce and Salesforce Experience portals to validate functionality, usability, integration points, and end-to-end business workflows. Execute functional, regression, integration, and end-to-end testing to ensure product quality and release readiness. Validate data flows and integration behavior across multiple connected systems. Automation SupportCreate, maintain, and execute automated test scripts for selected business processes and regression scenarios. Support automation initiatives using approved tools and frameworks, including ACCELQ where applicable. Help determine which scenarios are best suited for automation versus manual testing. Contribute to the stability, maintainability, and effectiveness of the automated test suite. Defect Management and AnalysisIdentify, document, and track defects with clear reproduction steps, expected results, and business impact. Create bug stories and work closely with developers to support issue analysis, troubleshooting, and resolution. Retest fixes and confirm issue resolution across impacted workflows. Test Data and Acceptance CriteriaDefine, create, locate, and manage test data needed to support the test strategy. Partner with the team to help define acceptance criteria and translate requirements into practical test coverage. Create and execute tests using Gherkin syntax where applicable. Collaboration and Agile DeliveryCollaborate closely with developers, business analysts, product owners, and stakeholders to understand requirements and quality expectations. Participate in Agile ceremonies, including sprint planning, backlog refinement, daily standups, and sprint reviews. Communicate testing progress, risks, blockers, and quality concerns in a clear and timely manner. Lead or facilitate meetings as needed to support testing efforts, issue review, or release readiness.