AI & Automation Specialist

AI & Automation Specialist Rockford, IL Job Details Full-time $80,000 - $105,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Project management tools Knowledge management Network troubleshooting Automation Vendor management Renewable energy Equipment troubleshooting Research Mid-level Windows Technology security practices 3 years Zapier Cloud-based systems Machine learning Computer hardware Hardware support Managing IT infrastructure macOS IT Construction Technical skills instruction CRM system proficiency VPN management AI Cross-functional collaboration monday.com Communication skills Python PowerShell ChatGPT Cross-functional communication

Full Job Description Benefits:

401(k) Company parties Dental insurance Health insurance Paid time off Vision insurance About Greenlink Greenlink is a fast-growing renewable energy company dedicated to accelerating the clean energy transition through solar, storage, and innovative technologies. Our team thrives on collaboration, integrity, and forward-thinking solutions that empower communities and businesses alike. We are seeking an AI & Automation Specialist to lead the integration of artificial intelligence and automation tools across our operations as an in-office role. This role is ideal for a forward-thinking technologist who is excited to design, implement, and train others on AI-driven solutions—while also supporting day-to-day IT needs to keep our systems secure and efficient. Responsibilities AI & Automation (Primary Focus) Research, evaluate, and implement AI tools to improve workflows, efficiency, and decision-making. Develop AI-driven solutions for process automation, knowledge management, and customer engagement. Collaborate with leadership and departments to identify opportunities for AI adoption. Provide training and support to staff on AI tools, ensuring smooth adoption and responsible use. Stay current on industry trends and recommend emerging AI technologies aligned with Greenlink's mission. IT Generalist Support (Secondary Focus) Provide day-to-day IT support for staff, including troubleshooting hardware, software, and network issues. Manage user accounts, device configurations, and system permissions. Maintain IT infrastructure, including cloud services, VPN, and cybersecurity protocols. Coordinate with vendors and third-party providers as needed. Qualifications 3-5 years of professional experience with AI tools, automation platforms, or applied machine learning. Hands-on experience with platforms such as ChatGPT, Microsoft Copilot, Zapier, or similar. Strong IT generalist skills (Windows, Mac, networking, cloud platforms). Familiarity with cybersecurity practices and data compliance. Excellent problem-solving and communication skills. Ability to bridge technical and non-technical teams with ease. Bonus Skills Programming or scripting skills (Python, PowerShell, etc.). Experience in renewable energy, construction, or engineering industries. Knowledge of CRM or project management platforms (e.g., Monday.com, Salesforce). Why Join Greenlink? Shape how AI transforms the renewable energy industry. Work in a collaborative, innovative environment where your ideas make a direct impact. Growth opportunities as the company scales. Competitive salary, benefits, and flexible work arrangements.