Quality Assurance Engineer

A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in two pages or less, please let us know how this role aligns with your career aspirations and skill set. Submit both a cover letter and resume as one file (because of system limitations). T he Michigan Online Product Engineering team is a newly formed, dynamic group of developers, designers, and product specialists at the heart of the Center for Academic Innovation. Our mission is to design, build, and scale the Michigan Online platform to serve 25 million learners worldwide. Organized into squads focused on the Learner Innovation, Platform, Data & Infrastructure, and Assurance, we are responsible for the entire product lifecycle. We are a collaborative, agile team dedicated to creating a world-class, data-driven, and personalized destination for online education. For more information, please visit our website: Academic Innovation . Quality Engineering and Test Execution Define and implement comprehensive testing strategies across all product squads Assist with unit testing for web, mobile, and API testing Collaborate with engineers to establish release readiness criteria and quality gates, balancing speed with reliability Design test approaches for complex integrations (Canvas, edX, NLP, payment systems) Track quality metrics and drive continuous improvement through data-driven insights Support accessibility compliance (WCAG 2.1 AA) and inclusive user experiences Prioritize testing efforts based on risk assessment and business value Technical Excellence and Infrastructure Architect front-end test automation using modern frameworks (Playwright, Cypress, Python) Integrate automated test suites (unit, integration, E2E) into CI/CD pipelines using tools like Jenkins, GitHub Actions, or CircleCI to enable continuous validation and rapid feedback Implement performance, security, and reliability testing strategies Maintain test environments, test data management strategies, and implement synthetic monitoring to proactively identify performance and availability issues Debug complex multi-system issues and coordinate resolution Champion testing best practices including shift-left Cross-Squad Collaboration and Mentorship Partner with others in engineering to improve code testability and testing standards Collaborate with product managers and developers on acceptance criteria and test scenarios Support all squads with specialized testing needs (CMS, data pipelines, A/B tests) Facilitate bug triage and coordinate cross-team issue resolution Communicate testing status and quality insights to stakeholders Bachelor's degree in Computer Science, Engineering, or equivalent experience 1 - 3 years of professional QA/testing experience as an engineer, analyst, or other testing roles Strong test automation experience with modern frameworks and languages: Web automation: Selenium, Cypress, Playwright, or similar API testing: REST, GraphQL, Postman, or similar tools

Programming:

Python, JavaScript, TypeScript, or Java Mobile testing experience (iOS/Android) is a plus Proficiency with version control (Git) and experience with CI/CD tools (Jenkins, GitHub Actions, CircleCI) is a plus Strong understanding of testing methodologies (functional, integration, regression, UAT) and experience with performance testing tools (JMeter, K6, LoadRunner) is a plus. Experience testing in cloud environments is a plus (AWS, Azure, GCP) Proficiency with SQL for data validation and test verification Experience with agile/scrum methodologies and working in cross-functional teams Strong analytical and problem-solving skills with attention to detail Excellent written and verbal communication skills Ability to learn and appropriately use new technologies to improve processes, communication, and outcomes, including AI-enabled tools where relevant to the role, consistent with university policy and job responsibilities. The mode of work for this position is Hybrid with a minimum of 4 days in the office per week, Monday through Thursday, with an option of remote work on Fridays. On occasion, you may be required and must be available to work onsite on Fridays if necessitated by our center's policy and domain leadership or by your job requirements. Must have legal authorization to work in the United States. The salary for this position will be based upon the selected candidate's education and experience. Excellent benefits are available, for details, see http://benefits.umich.edu/ We support the creative, responsible, and ethical use of AI tools to enhance our work, in alignment with institutional policies and best practices. Salary Information The general salary range for this position is $75,000 - $80,000. Candidates can expect to be paid a competitive and equitable salary. Factors used to determine salary include education level, experience, knowledge and skills for the position and internal equity within the unit. All candidates are encouraged to discuss salary questions to honor alignment and transparency throughout the recruiting process. Organizational Statement on Harassment We believe all individuals deserve to be treated with respect and dignity and have the right to work in a professional atmosphere that promotes mutual respect and a safe space for collaboration. Any concerns shared with all non-confidential U-M employees (staff and student employees) in the Center for Academic Innovation will be reported to the Equity, Civil Rights, & Title IX Office to be reviewed and addressed, and the Center for Academic Innovation encourages reporting of any forms of harassment including sexual and gender-based harassment. The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks will be performed in compliance with the Fair Credit Reporting Act. Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended. The University of Michigan is an equal employment opportunity employer.