Test Center Administrator

Description We are looking for a diligent and detail-oriented Test Center Administrator to join our team in Nashville, Tennessee. In this long-term contract position, you will play a key role in facilitating a secure and efficient testing environment for credentialing and certification exams. This role requires excellent organizational skills, a strong sense of responsibility, and the ability to interact professionally with test-takers.

Responsibilities:

• Welcome and assist test-takers at the greeter station, ensuring a smooth check-in process.
• Verify identification documents to confirm the eligibility of candidates.
• Conduct security checks to ensure test-takers do not bring unauthorized materials, such as calculators or notes, into the testing area.
• Monitor the testing room by performing periodic walkthroughs every 10-15 minutes to ensure compliance with testing protocols.
• Address any technical issues with web-based tests and provide basic troubleshooting support.
• Maintain accurate records of test-taker activities and incidents during the examination process.
• Perform light administrative tasks, such as organizing documents and managing schedules.
• Ensure the testing environment is quiet, clean, and conducive to focused performance.
• Uphold strict confidentiality and security standards to protect test content and candidate information. Requirements
• At least 1 year of experience in an administrative, customer service, or security-related role.
• Proficiency in using computers and web-based applications.
• Strong attention to detail and the ability to enforce rules consistently.
• Excellent communication and interpersonal skills to interact professionally with test-takers.
• Ability to perform frequent walking and standing for monitoring purposes.
• Familiarity with identity verification processes and security protocols is preferred.
• Capable of troubleshooting basic technical issues with testing software or equipment.

TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .