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ServiceNow Developer - ITSM & Automation Expert
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Inabia Software & Consulting Inc.
Seattle, WA (In Person)
$110,729 Salary, Full-Time
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Job Description
Header Overview Join our innovative team as a ServiceNow Developer specializing in IT Service Management (ITSM) and automation! In this dynamic role, you will leverage your expertise to design, develop, and optimize ServiceNow solutions that streamline IT operations and enhance service delivery. Your passion for automation, combined with a deep understanding of IT infrastructure and software development, will drive impactful improvements across our organization. This is an exciting opportunity to work at the forefront of digital transformation, utilizing cutting-edge technologies like RESTful APIs, cloud platforms such as AWS and Azure, and modern web development frameworks. If you thrive in a fast-paced environment where your technical skills can make a real difference, we want to hear from you! Responsibilities Develop, customize, and implement ServiceNow modules focusing on ITSM processes such as incident, problem, change, and request management. Automate workflows using scripting languages like JavaScript and Ruby on Rails to improve efficiency and reduce manual effort. Integrate ServiceNow with external systems via RESTful APIs, leveraging tools like GitHub, SVN, and other version control systems for seamless deployment. Collaborate with cross-functional teams to gather requirements and translate them into scalable ServiceNow solutions aligned with organizational goals. Maintain and enhance the platform's security features through role-based access control (RBAC) and other security best practices. Support application development initiatives utilizing technologies such as .NET, C#, Python, Java, C++, VBA, and SQL to extend ServiceNow capabilities. Participate in Agile development cycles, contributing to sprint planning, stand-ups, and continuous improvement efforts. Requirements Proven experience developing on the ServiceNow platform with a strong focus on ITSM modules and automation tools. Solid understanding of IT infrastructure components including cloud platforms like AWS and Azure. Proficiency in scripting languages such as JavaScript, Ruby on Rails, Python, C#, C++, VBA, Java, and C for application customization and integration. Hands-on experience working with RESTful APIs for system integrations; familiarity with API management best practices. Knowledge of web development frameworks including React Express for building user interfaces and front-end components. Experience working within Agile environments using tools like GitHub, SVN, Git for version control; familiarity with Linux environments is a plus. Strong background in database management using MySQL or SQL Server; understanding of database design principles is essential. Familiarity with application development across multiple platforms including Windows (.NET), Linux, and cloud services such as AWS or Azure. Ability to communicate complex technical concepts clearly to non-technical stakeholders; excellent problem-solving skills are essential. Embark on a journey where your technical expertise fuels innovation! We're committed to fostering an inclusive environment that supports your growth while offering opportunities to work on impactful projects that shape the future of enterprise IT operations. If you're ready to bring energy and expertise to a role that challenges you daily while providing meaningful rewards—apply now!