Systems Support Analyst Intern

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS. CURRENT EMPLOYEES

Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.

Work Shift:

Please see job description for details.

Time Type:

Part time

Department:

CC097130

Information Systems Summary:

Additional Information:

This position will be responsible for installation, maintenance, and general support of all systems within IT Operations. Position will evaluate and perform inventory of all computer hardware and assist Desktop Support and Networking staff.

Required Education:

High school diploma or GED or equivalent

Recommended Education:

Associate's Degree in a related field of study.

Required Work Experience:

High School Diploma/GED, or 2 years of experience in lieu of a diploma/GED.

Recommended Work Experience:

Required Certifications:

Recommended Certifications:

A+

• CompTIA, Network+
• CompTIA, Security+
• CompTIA Description 1.

Observes and monitors computers, database applications, and network equipment for faulty output and errors to ensure overall correct operation procedures. 2. Performs day-to-day maintenance of systems and network hardware. 3. Performs tape management process. 4. Documents the installation and removal of equipment. 5. Prepares old PCs and outdated equipment for removal. 6. Creates and edits inventory databases. 7. Receives and responds to incidents for operational areas. 8. Performs first level support diagnosis and resolves when possible or reports to appropriate technical staff for resolution. 9. Performs other duties as assigned. that are in the determination of management associated with the position and are commensurate with the incumbent's knowledge and experience. 10. Rotating On-Call Pager. 11. Performs other duties as assigned. Arkansas Children's is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas. Arkansas Children's is driven by four core values—safety, teamwork, compassion and excellence—which inform every action. Arkansas Children's Hospital has received Magnet Status from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology. For more than a century, Arkansas Children's has met the unique needs of children. But we're more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow. Arkansas Children's Little Rock campus includes a 336-bed hospital with the state's only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children's Northwest provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state. "Arkansas Children's is a place of hope and comfort for children and parents. When you are at children's, you are part of an elite team united with a common goal of saving children and making their lives better." Michael

• Business Operations Manager "Arkansas Children's Hospital is a prestigious institution that cares for children." Linda
• Information Systems Analyst "We are an organization of care, love, and hope while we champion children." Angela
• Parking and Fleet Coordinator "Care, love, and hope for children!" Kathy
• Administrative Assistant "When I think of my time here at Arkansas Children's Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care.

As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!" Nick

• Supply Assistant