College Intern - Water Business Systems Support

Requisition ID:

20134 Join us in building a better future for Arizona! SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona. Why Work at SRP At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That's why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power. SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits: 401(k) plan with employer matching Access to a recreation and fitness facility Tuition assistance for both undergraduate and graduate programs: College interns are eligible to receive $1000 per calendar year Summary We are seeking a motivated and detail-oriented Business Analysis / Quality Analysis Intern to join our team. This internship provides hands-on experience supporting software delivery initiatives within a collaborative business and technology environment. The intern will primarily focus on Business Analysis activities while also gaining exposure to Quality Analysis and software testing practices throughout the software development lifecycle. This role is designed to provide practical experience in requirements analysis, process documentation, stakeholder collaboration, testing support, and solution delivery. The student intern will work daily scheduled hours based on the department's needs, with a minimum requirement of 15 hours and up to 40 hours per week maximum. The ideal candidate is curious, analytical, organized, and interested in learning how business needs are translated into technology solutions.

What You'll Do Business Analysis Responsibilities (Primary Focus)

• Assist with gathering, documenting, and organizing business and functional requirements
• Support the creation and maintenance of user stories, process flows, and business documentation
• Participate in stakeholder meetings, workshops, and requirements discussions
• Analyze business processes and identify opportunities for improvement
• Assist with documenting current and future state workflows
• Support backlog refinement and requirements traceability activities
• Collaborate with team members to clarify business needs and solution expectations
• Help maintain project and requirements documentation repositories Quality Analysis Responsibilities (Cross-Functional Exposure)
• Assist with creating and executing test cases and test scenarios
• Support validation of system functionality against documented requirements
• Participate in defect tracking and resolution activities
• Assist with regression and user acceptance testing activities
• Help document testing results and quality metrics
• Gain exposure to test automation and quality assurance processes as applicable Additional Learning Opportunities
• Exposure to Agile delivery methodologies
• Participation in team ceremonies such as stand-ups, planning sessions, retrospectives, and demos
• Experience working with business analysts, quality analysts, developers, and project stakeholders
• Understanding of the end-to-end software delivery lifecycleWhat It Takes to Succeed
• Curious and eager to learn
• Self-motivated and dependable
• Strong critical thinking skills
• Comfortable asking questions and seeking clarification
• Ability to manage multiple assignments and priorities
• Collaborative and professional in team interactionsEducation A high school diploma, GED, or equivalent is required.

Experience Currently pursuing a degree in Business, Information Systems, Computer Science, Management Information Systems, Engineering, or a related fieldAdditional Requirements and Qualifications College level coursework (100 or higher) from an accredited institution is preferred. Management will evaluate college-level coursework individually to determine if it is applicable to the position and relevant to the required skills. Knowledge such as accounting, general administrative principles, communications, marketing, personnel, finance, training, business and other non-scientific fields. Hybrid Workplace SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. Drug/Alcohol Policy Statement To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process. Equal Opportunity Employer Statement Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law. Work Authorization All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visas.