Systems Analyst

Join the Application Development Bureau and play a vital role in shaping the future of criminal justice technology! As part of our team you'll design, implement, and maintain statewide information systems that directly support law enforcement efforts. We value innovation and collaboration, offering you the chance to work on impactful projects that enhance public safety. Be part of a mission-driven organization where your skills can truly make a difference! Under the general direction of the Criminal Records Applications Unit (CRAU) Information Technology Supervisor II (IT Sup) II, the Information Technology Specialist (ITS) I is a member of the mission critical Systems Analysis team that maintains and monitors the cohesiveness between the technology and program clients. Accordingly, the ITS I is responsible to sustain effective communications with all stakeholders and team members, possesses keen analytical skills, and demonstrates the ability to problem solve. These attributes are essential for the successful navigation through the business analysis, systems analysis, product development, systems maintenance, and project management intersecting processes. The unit's system portfolio includes the Automated Criminal History System and it's interfaces. The ITS I works closely with program clients, unit developers, database administrators and consultants. The ITS I performs systems analysis reviews and clarifications in regards to business and functional requirements. In addition, the ITS I confirms technical requirements with other ITS I and ITS II's who are responsible for software engineering and architecture. The ITS I collaborates with CRAU's developers, administrators and consultants to facilitate the completion of as-is system architecture, database schema, programming code, testing certifications, and disaster recovery documents. The ITS I works with the same team to document and recommend to-be technical solutions. The ITS I is the central Customer Relationship Manager (CRM) and monitors and processes requests submitted to CRAU's intake process. The CRM systems include a unit email in-box, a JIRA application, and an IT service and change request management system. The incumbent may participate on projects as a systems analyst, technology coordinator, or project coordinator. You will find additional information about the job in the Duty Statement . Please access this link for information on benefits afforded to employees who work for the State of California - https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx . Minimum Requirements You will find the Minimum Requirements in the Class Specification.

INFORMATION TECHNOLOGY SPECIALIST I

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience with Oracle relational database technologies including PL/SQL. Problem solving and root cause identification skills. Strong organizational, time management, customer service and interpersonal skills. Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Visio and Outlook) and Microsoft Project. Ability to confidently and effectively communicate through written and oral communication. Ability to analyze data and situations, draw sound conclusions, and take effective actions. Ability to adjust to changing situations and priorities while being able to work both independently and in a team environment. Experience creating technical documentation in accordance with industry proven best practices and methodologies. Knowledge of best practices for configuration management, change management, and service improvement. Active PMP Certification, Applicant to provide a copy of the PMP certificate. Knowledge of Subversion, Toad, SQl Developer, Maven, Jenkins, jMeter, and jUnit.