Learning Management System Analyst

Learning Management System Analyst Publix Super Markets, Inc. - 3.9 Lakeland, FL Job Details Full-time $24.50 - $33.80 an hour 1 day ago Qualifications Employee onboarding Food safety management Vendor management Process improvement Mid-level Compliance management implementation Change management Instructor-led training (training delivery method) Vendor relationship management E-learning platforms Systems & applications support LMS Onboarding process management Ad-hoc reporting Overseeing training Full Job Description The purpose of this position is to test, upload, accurately configure, and manage training activities in Learning (Publix's Learning Management system), provide support and resolution for complex Learning technical issues, develop and deliver reports timely, and perform routine audits to ensure accuracy of training implementation. The position develops reports and notification tools to support the improvement of ETD business processes and AE operations change management. This position impacts the onboarding, training delivery, training compliance, and learning management of associates at Publix. Additionally, this position also serves as a technical advisor expert within Publix and acts as a liaison between AE Operations, Education & Training Development, and Publix Technology. The responsibilities listed on this position analysis are not intended to be all-inclusive and additional responsibilities may be assigned as needed.

Responsibilities include:

implementation of all training activities (CBT, ILT, OJT) within Learning to ensure associates receive training accurately and on-time according to the requirements defined for the activity. developing ad hoc reports, running multiple notification and report programs to ensure timely delivery, and updating existing reports to meet business area needs. resolving Learning issues and discrepancies the Learning Customer Service Specialist can't answer and serving as their backup when the phone call/e-mail volume is heavy or someone is out of the office. working with vendors to ensure that vendor created CBTs are compatible with our current LMS, certificates are processed, and data is imported in a timely manner that meets or exceeds business needs. managing retail managers' compliance and performance in food safety by monitoring deadlines and attempts, maintaining non-compliance records, assigning training, developing leadership reports, notifying associates and leadership of compliance status, and collaborating with business areas for timely distribution of materials and documentation.