Job Description
Presidio, Where Teamwork and Innovation Shape the Future At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights. The Role The Change Order Specialist is responsible for managing and processing requests to modify existing sales orders post-booking. This role involves reviewing change requests, assessing their impact on booking costs and customer billing, ensuring compliance with documentation and approval protocols, and coordinating with stakeholders to execute changes according to Business Process Management (BPM) standards.
Responsibilities Include:
Review Change Requests :
Analyze incoming change requests from internal teams or customers. Identify the reason for the change, its impact on the existing booking summary, and potential cost implications . Negotiation :
Collaborate with internal teams on behalf of Inside Client Managers (ICMs), enabling them to focus on revenue-generating activities. Negotiate terms of change orders, including customer pricing and vendor costs. Documentation :
Attach all relevant change order documents, clearly outlining modifications, cost breakdowns, and approvals as required. Stakeholder Communication :
Communicate change requests and updates to the purchasing team. Provide details, including the MyOrders sales order number, vendor purchase order, and a copy of the vendor invoice if applicable. Change Order Tracking :
Maintain the status of all change orders in the Change Order Management SharePoint site. Reporting :
Generate and analyze reports on change order activity, including vendor costs and customer pricing. Required Skills and Professional Experience:
Bachelor's Degree or equivalent experience and/or military experience Overall 3+ years of experience in sales support operations Preferred Skills and Professional Experience:
Analytical Skills :
Ability to analyze complex situations, assess potential risks, and make informed decisions regarding change order requests. Negotiation Skills :
Proven ability to negotiate effectively with internal and external teams to achieve mutually agreed terms for changes. Communication Skills :
Excellent written and verbal communication skills to articulate change order requests and updates to internal and external teams clearly. Detail-Oriented :
Strong attention to detail to ensure accuracy in documentation, cost analysis, and reporting. Technical Proficiency :
Familiarity with tools such as SharePoint and MyOrders, and proficiency in excel, generating and interpreting reports. Your future at Presidio Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. Ready to innovate? Let's redefine what's next-together. About Presidio Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit Applications will be accepted on a rolling basis. Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve. Presidio is an Equal Opportunity Employer Disability/Vets. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. The "Know Your Rights" Poster is available here: https://www.eeoc.gov/poster Presidio EEO Policy Statement is available here: https://www.presidio.com/careers Presidio is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to recruitment@presidio.com and let us know the nature of your request and your contact information. Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to. Notice of Massachusetts Candidates:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Recruitment Agencies, Please Note:
Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our career's email address, Presidio employees or any other means. Presidio is not responsible for any feeds related to unsolicited resumes/CVs. #LI-FI
