Configuration Technician

Job Title:

Configuration Technician Job Description The Configuration Technician stages, programs, and troubleshoots software solutions to ensure that mobile devices, RFID systems, and point-of-sale (POS) hardware are fully configured and ready for deployment. This role serves as a critical link between procurement and field deployment by preparing, testing, and repairing devices, and by resolving software, network, and hardware issues before equipment reaches the customer. Responsibilities Stage, configure, and program mobile devices, RFID systems, and point-of-sale (POS) hardware so they are ready for customer deployment. Download, install, and verify software applications and updates on a variety of devices, ensuring proper configuration and functionality. Diagnose and resolve software deployment issues, including configuration errors and application conflicts. Troubleshoot network connectivity problems related to device setup and deployment. Identify and resolve hardware issues on devices returned for service, including performing bench-level repair. Use test equipment to verify device performance and confirm successful repairs and configurations. Follow detailed work instructions and standard operating procedures to complete configuration and repair tasks accurately and consistently. Perform hardware repair activities, including basic soldering, component replacement, and reassembly as needed. Maintain accurate inventory records of devices, components, and materials used during configuration and repair. Complete clear and detailed job reports documenting work performed, issues found, and resolutions implemented. Track recurring hardware and configuration problems and communicate findings to procurement and related teams to support continuous improvement. Operate within scheduled hours and meet tight deadlines while maintaining high quality and attention to detail. Essential Skills Proven experience operating computers and mobile devices in a technical or configuration-focused environment. Familiarity with both Android and Apple iOS platforms, including basic setup, configuration, and troubleshooting. Basic knowledge of computer imaging and software deployment processes. Hands-on experience with configuration of point-of-sale (POS) equipment and related peripherals. Ability to download, install, and configure software applications on various devices. Experience performing hardware repair, including using test equipment and following technical work instructions. Basic soldering skills for component-level hardware repair. Strong critical thinking skills with the ability to troubleshoot and resolve technical issues efficiently. High attention to detail to ensure accurate configuration, documentation, and inventory tracking. Ability to work effectively under tight deadlines while maintaining quality standards. High school diploma or equivalent. Additional Skills & Qualifications Experience working in a bench repair or electronics repair environment. Experience in diagnosing and resolving network connectivity issues related to device deployment. Comfort using test equipment and diagnostic tools to validate device functionality. Strong written documentation skills for completing job reports and communicating technical findings. Ability to collaborate with procurement and other internal teams to share hardware and configuration insights. Organized and process-oriented approach to following work instructions and maintaining records. Why Work Here? Join a fast-growing organization that offers the stability of an established operation with the energy and momentum of a rapidly expanding team. The company has tripled in size over the last two years, creating opportunities for professional growth, skill development, and increased responsibility. You will work in a supportive environment that values accuracy, problem-solving, and continuous improvement, while providing a clear structure and processes to help you succeed. Work Environment This role is based in a temperature-controlled facility with a bench repair technician style setting, where most work is performed at a workstation using tools, test equipment, and computers. The standard schedule is Monday through Friday from 8:00 a.m. to 5:00 p.m., with occasional additional half days as needed. The environment emphasizes structured processes, careful handling of electronic devices, and adherence to technical work instructions. Job Type & Location This is a Contract to Hire position based out of Louisville, KY. Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Louisville,KY.

Application Deadline This position is anticipated to close on Jun 30, 2026. About Aerotek Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.