Systems Analyst Associate - I/S Infrastructure - Days - FT

The Systems Analyst Associate is responsible for supporting assigned operating systems and networks. The Systems Analyst Associate is responsible for the installation, upgrades and maintenance of assigned application software and operating systems.

Education:

Bachelor's Degree in Information Technology or other field of study; or equivalent experience may be accepted in lieu of degree.

Experience:

Two (2) years of experience with a Bachelors Degree, Five (5) years of experience with an Associate Degree or Seven (7) years of experience with no degree, managing operating systems administration and programming micro, mainframes and network technologies. Supports assigned operating systems and networks Performs installation and upgrades of assigned application software and operating systems Initiates back-up procedures for operations of systems and networks Troubleshoot hardware, software and network problems Performs equipment failure and disaster recovery procedures for applications and networks Issues advanced notifications of any extended system downtimes or extended interruption of operations Supports maintenance of assigned applications and system users Consults with business users to identify needs, opportunities for improvement, and enhancements to systems and networks Supports assigned applications to promote optimal functionality, including documenting change requests Participates in change management, communication, report initiatives and provides optimal customer service