Job Description
Mainframe Production Support
LTM - 3.7
Charlotte, NC Job Details $52,190 - $104,183 a year 16 hours ago Benefits Paid parental leave Paid holidays Disability insurance Health insurance Dental insurance Parental leave Vision insurance 401(k) matching Life insurance Qualifications Defect resolution root cause analysis Data analysis reporting DB2 Defect analysis IT system monitoring Incident management software Configuration management Performance Reporting Application deployment Metrics Reporting Incident management operations support Mainframe Splunk Log analysis tools COBOL Production monitoring Problem management Application Maintenance Capacity planning Query management Failure analysis System performance monitoring Full Job Description Role description Primary Skills Mainframe Splunk Enterprise. 3 or more years in Production Support and/or related Mainframe experience. Expert in programming languages like JCL COBOL SQL DB2
Eazytrieve production support and handling of batch job failures. L3 Production Support Role is responsible for running the day-to-day operations of the technology platform Work activities specific to Production Support roles include Problem Incident Management Release Deployment Operational Readiness Capacity Availability Management Application Monitoring Service Analytics and Reporting Production Governance Triage Associate Support Change Configuration Management etc. The Production Services Engineer identifies possible production failure scenarios creates incident tickets enhancements and/or problem tickets in ticket tracking system and communicates effectively with development and internal business operations teams Identifies vulnerabilities and opportunities for improvement as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services. Creates and enhances administrative operational and technical policies and procedures adopting best practice guidelines standards and procedures. Takes ownership of escalations and perform trouble shooting analysis research and resolution using advanced query and programming skills. Performs analytical technical and administrative work in planning installing designing and supporting new and existing equipment and software under moderate supervision. Resolves complex issues. Skills Mandatory Skills :
Mainframe Production Support, Splunk Enterprise, JCL, COBOL, SQL, DB2, Eazytrieve, Batch Job Failure Handling, Incident Problem Management, Release Deployment Management, Change Configuration Management, Capacity Availability Management, Application Monitoring Service, Analytics Reporting, Production Governance Root Cause Analysis Other details Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity. Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"): Benefits and Perks:
Comprehensive Medical Plan Covering Medical, Dental, Vision Short Term and Long-Term Disability Coverage 401(k) Plan with Company match Life Insurance Vacation Time, Sick Leave, Paid Holidays Paid Paternity and Maternity Leave The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation. Disclaimer :
The compensation and benefits information provided herein is accurate as of the date of this posting. LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law. Benefits Compensation range:
$52,190.00 to $104,183.00 per year About LTM LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https:
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