Job Description
Job Title Order Scheduling Specialist I-III Job Category Supply Chain Management Job Description What starts with YOU, moves the world! Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Order Scheduling Specialist I-III based at our Greenville, NC location.
What you will do:
Manage order schedules from placement through shipment, ensuring accurate timing, sequencing, and alignment with production and delivery timelines Coordinate with manufacturing, planning, and logistics teams to balance production capacity, lead times, and shipment timing, using data insights to support decisions Process order changes (e.g., configurations, delivery dates, billing updates, and returns) while minimizing disruption to production schedules Monitor order status using reporting tools and dashboards, identifying and resolving issues such as delays, credit holds, or shipment misalignment Communicate updates clearly to internal teams and external partners, providing visibility into timelines, priorities, and exceptions Ensure orders are consolidated appropriately to support efficient full truckload or container shipments Leverage data analysis and emerging AI tools to identify trends, risks, and opportunities within order flow and scheduling performance Support process improvements and special projects, using data-driven insights and automation to enhance efficiency and reduce lead times Level II Additions:
Independently manage a higher volume and complexity of orders with minimal oversight Proactively identify risks and resolve more complex scheduling conflicts or exceptions Partner cross-functionally to drive alignment and contribute to process improvements Level III Additions:
Lead resolution of high-impact or complex scheduling issues across multiple orders or locations Drive continuous improvement initiatives within order management or logistics processes Serve as a resource to the team by supporting training, mentoring, and knowledge sharing Provide reporting, analysis, and recommendations to support operational decisions Who you are: Highly organized and detail-oriented, able to manage multiple priorities with accuracy while leveraging data to maintain visibility and control A proactive and clear communicator who keeps stakeholders aligned, effectively conveying data-driven insights and recommendations Solution-oriented, with strong critical thinking and problem-solving skills supported by data analysis and structured decision-making Adaptable and collaborative in a fast-paced, cross-functional environment, with the ability to incorporate new technologies and AI-enabled tools into daily work Accountable and self-driven, with a strong sense of ownership and a focus on using data and continuous improvement practices to drive results What you will need: Level I:
Bachelor's degree with 0-1 year of experience Associate's degree with 5+ years of experience 7-10 years of relevant experience in lieu of a degree Level II:
Bachelor's degree with 1-2 years of experience Associate's degree with 5+ years of experience 7-10 years of relevant experience in lieu of a degree Level III:
Bachelor's degree with 3-5 years of experience Associate's degree with 5-7 years of experience 7-10 years of relevant experience in lieu of a degree Skills, Experience & Abilities Experience with order management or ERP systems (SAP or similar), with an understanding of how system data supports analytics and decision-making Understanding of order scheduling, order processing, and logistics operations, including data-driven planning and forecasting approaches Strong analytical and problem-solving skills, with the ability to leverage data analysis tools and AI-assisted insights to resolve scheduling conflicts Proficiency in Microsoft Excel and standard business tools, with experience using advanced features (e.g., Power BI, Power Query, or similar analytics platforms) to interpret and visualize data Ability to use data and emerging AI tools to identify trends, monitor performance, and support continuous improvement initiatives Ability to manage and prioritize multiple deadlines and competing priorities in a fast-paced, data-driven environment Strong written and verbal communication skills, with the ability to translate complex data insights into clear business recommendations Experience supporting process improvements or operational efficiencies, ideally using data analysis, automation, or AI-enabled solutions Ability to work effectively across cross-functional teams, using shared data and collaborative tools to drive alignment and informed decision-making Who we are: Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com. What we offer:
Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package:
paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k). #LI-ARD #LI-HYBRID
Job Type Permanent Time Type Full time Work Hours 40 Travel Required 1-10% Primary Location HY US Greenville, NC (Plant) Address 5200 Martin Luther King Jr Hwy Zip Code 27834 Field-Based No Relocation Assistance Available No We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing. EOE/Minorities/Females/Veterans/Disabled Hyster-Yale Materials Handling, Inc., is a global leader dedicated to advancing the materials handling industry. We design, engineer, manufacture, sell and service a comprehensive line of lift trucks, attachments and power and technology solutions, marketed primarily under the Hyster® and Yale® brand names. As one of the largest lift truck manufacturers, Hyster-Yale is not only committed to transforming the way the world moves materials from Port to Home, but also delivering optimal solutions that meet our customers' needs while ensuring outstanding customer care. Our achievements are driven by our people, our strong culture and commitment to our values, which are founded on a philosophy of integrity, respect and excellence. At Hyster-Yale, you can feel the loyalty from the inside out.
