Microsoft 365 Dynamics Lead

Job Summary:

As a Dynamics 365 Finance & Operations (D365 FO) lead, you will be responsible for the implementation, configuration, support and optimization of D365 FO to meet evolving business needs.

Qualifications:

Deep functional and technical expertise in D365 FO, complemented by strong analytical and problem-solving skills. Collaborate effectively across departments to drive digital transformation initiatives. communicate clearly and professionally, both verbally and in writing, and excel at managing complex challenges independently or as part of a team. Your background includes Minimum bachelor s degree in a related field or equivalent experience Agile/SAFe certification, and at least three years working with D365 FO. Served as a tech lead or senior analyst and experience with Power Platform, Azure DevOps, and Lifecycle Services (LCS) is an asset. Dynamics 365 Certification is preferred.

What you will do:

As a Dynamics 365 Finance & Operations specialist, you will collaborate closely with the Business Applications team and Product Management to understand and support the needs of our customers (both internal and external) to help design, build, and maintain world-class solutions. You will capture and refine feature and story definitions to ensure business requirements are met, providing clear guidance to development teams on product purpose, vision, requirements, and priorities. Here are a few more details about the role (other duties may be assigned): Administer and maintain Microsoft Dynamics 365 FO, including user setup, security roles, configurations and customizations using standard tools and best practices Work with developers and third-party vendors to integrate D365 FO with other business systems Stay current with Dynamics 365 updates and recommend improvements or new features Work toward a broad functional and basic technical understanding of the overall business applications landscape, including but not limited to MS D365 FO and other integrated systems Execute functional testing and provide demonstrations of business application functionality Build positive relationships with internal customers and external business partners and coordinate with peers to provide solution recommendations. Provide end-user training, documentation, and support to ensure effective system usage Provide application support, troubleshoot and resolve issues, working with Microsoft and other third-party support teams when necessary Participate in data migration, integration, and testing activities Monitor system performance and recommend improvements for scalability and efficiency