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IT Project Intern
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Prodirect Dental Lab
Lyndhurst, NJ (In Person)
Part-Time
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Job Description
IT Project Intern ProDirect Laboratory
PRODIRECT
Dental Lab is known for providing our dentists with the resources and experience of a national dental lab with the personalized service of local boutique labs. We are a global organization with over 35 years of experience in providing world class service and products to our customers. Let's redefine excellence, together. Job descriptionPosition Highlights:
We are rapidly expanding our US team and are seeking a dedicated, enthusiastic, and self-motivated IT Project Intern to join our Project Management department. Are you passionate about improving IT systems and building new efficient software workflows? As a key player in Project Management, you'll have the opportunity to showcase your expertise in optimizing technological infrastructure and ensuring smooth operations for our growing team. Join us to make a meaningful impact by providing top-notch IT knowledge and experience to our organization. This is a part-time, in-office, paid internship lasting three months, with the possibility of permanent employment.About us:
Mission Statement:
To promote prosperity in the lives of both doctors and patients of present and future generations by pushing industry boundaries and upholding our customer driven commitment to excellence.Office Based:
ProDirect Dental Laboratory 160 Chubb Ave, Suite 102, Lyndhurst, NJ 07071Key Responsibilities:
- Oversee the configuration and maintenance of systems and applications, including Microsoft 365, Zoom, and our enterprise dental lab software
- Provide support to teams for all IT-related issues, including hardware, software, and network problems
- Assist staff with the setup and troubleshooting of computers, printers, phones, peripherals, and other devices
- Liaise with external third-party technical support providers to minimize downtime
- Maintain a helpdesk system to track and document requests and resolutions
- Maintain an up-to-date inventory of all IT equipment and software assets
- Assist with planning and implementing new hardware and software solutions
- Create and maintain office guides and FAQs for hardware and software usage
- Promote awareness of IT company policies and procedures
Qualifications:
- Degree or certification in IT, Computer Science, or related field
- 1-3 years of experience in IT support, project coordination, or related role
- Excellent communication skills with users of all technical levels
- Ability to manage multiple tasks in a fast-paced team environment
- Strong attention to detail and self-driven organizational skills
- Troubleshooting skills with the ability to diagnose and resolve issues efficiently
- Proficiency with common business software (e.g., Microsoft 365)
- Familiarity with Agile methodologies a plus Join our dynamic team and bring your IT expertise to a fast-paced environment. Use your skills to ensure smooth operations and enhance our technology infrastructure. Take the next step in your career and apply today! Benefits (permanent employees only):
- 401(k) + 3% corporate match
- Dental/Health/Vision insurance
- Vacation and Holidays
- Career advancement opportunities