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Colleague Onboarding Process & Integration Analyst
Job
American Express
New York, NY (In Person)
Full-Time
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Job Description
About the Business Unit The Colleague Experience Group (CEG) - our Human Resources function - is focused on delivering the best colleague experience to fuel growth. We are transforming colleague onboarding into a seamless, integrated, and personalized experience. New to Blue is our global colleague onboarding program, supporting colleagues as they join American Express or transition into new roles. We are reimagining New to Blue into a connected, scalable experience that brings together enterprise, business unit, and role learning, enabling colleagues to become effective, confident, and productive as quickly as possible. About the Role You will play a key role in shaping how New to Blue operates end-to-end, connecting processes, systems, and stakeholders into a single, integrated experience. This role focuses on defining how different components come together across CEG, business units, and platforms. You will map current and future-state processes, identify opportunities to simplify and standardize, and ensure activities connect seamlessly across systems. Working closely with stakeholders and product partners, you will translate business needs into clear requirements and user stories, helping to shape solutions that enable a scalable, connected experience.