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PL Application Support Lead

Job

S3 Staffing USA

Lansdale, PA (In Person)

$115,000 Salary, Full-Time

Posted 4 days ago (Updated 1 day ago) • Actively hiring

Expires 7/22/2026

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Job Description

Title:

PLM Applications Support Lead Location:

Lansdale, PA/ onsite

Duration:

Full Time

Client:

Confidential

Salary Range:

$90,000-$140,000 a year

Visa:

GC Experience required: 10 - 15 years of experience

Interview Mode:

Video Job Description Must Have Technical/Functional Skills Interaction with Team members for knowledge sharing, knowledge transition and issue resolution Stakeholder management, share regular updates and assist in preparing operational reports Triaging of issues and coordination with cross functional teams for timely resolution Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.) Maintaining agreed SLA levels and assuring Quality of delivery at all times Good experience as a PDMLink and Windchill developer Good Experience on any PDMLink and Windchill Admin and support related activities. Strong experience in database technologies of SQL, Oracle. Interaction with SME s on functional issues Coordinate communications between suppliers, OEM, and business stakeholders for their particular area Tracks and report progress to stakeholders Working experience in ServiceNow and knowledge on Incident, Problem, Change, SLM and Knowledge Management processes Working with Manufacturing Customer will be an added advantage Roles & Responsibilities Day to day incident monitoring and resolution (Service Now preferred) Interaction with client (IT & Business users) on functional issues Triaging of issues and coordination with cross functional teams for timely resolution Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.) Maintaining agreed SLA levels and always assuring Quality of delivery Interaction with SME s on functional issues Coordinate communications between suppliers, OEM, and other IT stakeholders for their particular area Tracks and report progress to stakeholders Development of functionalities as per requirement provided y customer Generic Managerial Skills, If any Flexible Excellent communication skills Continuous learning attitude Team worker Meticulous