PLM Applications Support Lead

Must Have Technical/Functional Skills Interaction with Team members for knowledge sharing, knowledge transition and issue resolution Stakeholder management, share regular updates and assist in preparing operational reports Triaging of issues and coordination with cross functional teams for timely resolution Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.) Maintaining agreed SLA levels and assuring Quality of delivery at all times Good experience as a PDMLink and Windchill developer Good Experience on any PDMLink and Windchill Admin and support related activities. Strong experience in database technologies of SQL, Oracle. Interaction with SME's on functional issues Coordinate communications between suppliers, OEM, and business stakeholders for their particular area Tracks and report progress to stakeholders Working experience in "ServiceNow" and knowledge on Incident, Problem, Change, SLM and Knowledge Management processes Working with Manufacturing Customer will be an added advantage Roles & Responsibilities Day to day incident monitoring and resolution (Service Now preferred) Interaction with client (IT & Business users) on functional issues Triaging of issues and coordination with cross functional teams for timely resolution Follow service management processes (e.g. Incident, Change, Capacity, Problem etc.) Maintaining agreed SLA levels and always assuring Quality of delivery Interaction with SME's on functional issues Coordinate communications between suppliers, OEM, and other IT stakeholders for their particular area Tracks and report progress to stakeholders Development of functionalities as per requirement provided y customer Generic Managerial Skills, If any Flexible Excellent communication skills Continuous learning attitude Team worker

Meticulous Base Salary Range :

$90,000 to $100,000

Per Annum TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage:

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support:

Maternal & Parental Leaves.

Insurance Options:

Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth:

Commuter Benefits & Certification & Training Reimbursement.

Time Off:

Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance:

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #

LI-KUMARAN

Location Lansdale, PA Job Function

TECHNOLOGY

Role Lead Job Id 405159 Desired Skills PLM Salary Range $90,000-$100,000 a year

Desired Candidate Profile Qualifications :

BACHELOR OF COMPUTER

SCIENCE