Clinical Systems Analyst Staff Imaging

Job Description:

We are seeking a skilled and motivated Imaging IT Support Analyst to provide technical support for radiology environments, with a focus on diagnostic reading stations. This role requires strong troubleshooting abilities across applications, hardware, and peripherals, including video cards and monitors. Candidates should have a solid understanding of general computer support and enterprise IT environments. This position supports a hybrid work model, with a mix of remote and on-site responsibilities based on operational needs. The role involves supporting hospital locations locally, ensuring minimal disruption to clinical workflows. The ideal candidate will excel at incident intake, effectively triaging issues, and working through technical problems to resolution. Strong communication skills, attention to detail, and a commitment to end-user support are critical, as this role directly supports radiologists and clinical staff in high-impact care settings. This position will be partially remote with some onsite presence required weekly.

• Prefer candidates with IT support, experience hardware troubleshooting with pc's and monitors.

Any Radiology experience, IT experience or Imaging IT experience. The staff Analyst is responsible for providing technical support, configuration, and maintenance for various healthcare applications and their technologies throughout their lifecycle (e.g., selection, implementation, support, archival and decommissioning). The staff analyst may also manage small projects related to these applications and their technologies. As appropriate, the role will maintain necessary certifications (e.g., Epic). Essential functions are performed independently under minimal supervision and direction, caregiver performs standard duties with minimal supervision Essential Functions

• Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution
• Gathers, validates, and translates technological requirements into design and development specification while providing product management
• Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.)
• Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.
• Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting
• Solves common issues, incidents, and problems according to agreed upon service levels and according to department standards.
• Serve as PM and complete PM functions for small to mid-size projects with multiple teams
• Collaboratively works with peers, internal and external stakeholders, and vendors
• Follows documentation and change management standards.
• Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.
• Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications
• Develop and understands business reporting needs for end users
• Participates in on-call and command center responsibilities, if applicable
• Assists in developing and maintaining testing plans and scripts to verify system outputs and system integrity
• Attends and participates in team, project and department meetings to increase awareness and information flow
• Work with project requestor to complete the minimum viable product of a demand in ServiceHub
• Request resources for projects and enhancement work using ServiceHub Resource Plan process Skills Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word Possesses in-depth business and application knowledge and experience Knowledge of system analysis and operating systems Skilled in assessing needs and determining through documentation what the best approach might be Skilled at problem definition and data collection by establishing facts, drawing valid conclusions Ability to read, analyze, and interpret general industry periodicals, professional journals, technical procedures, or governmental regulations Ability to write correspondence, and process documents Preferred Qualifications

EDUCATION

Bachelor's degree is preferred in information technology, healthcare, business, or related field. Additional relevant experience may substitute for lack of education upon Supervisory and HR approval

OR EXPERIENCE

Two (2) years of work experience, or actively working towards a bachelor's degree with 4 years' experience working within a related area.

• Will be required to certify on one or more Epic applications and maintain certification Requirements
• Operate computers and other IT equipment requiring the ability to move finger and hands
• See and read computer monitors and documents
• Remain sitting or standing for long periods of time to preform work

Location:

Lake Park Building Work City:

West Valley City Work State:

Utah Scheduled Weekly Hours:

40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $32.10 - $50.57 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice. Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment. To find out more about us, head to our career site here. Sign up for job alerts! Click 'sign in' at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details. Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email recruitment@imail.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match. Intermountain Health's PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor. All positions subject to close without notice. Thanks for your interest in continuing your career with our team!