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Job Description
THE POSITION
Are you looking for a paid internship? If so, consider joining the Infrastructure and Economic Development Technology Services Office as an Information Technology Intern. This position gives you the chance to learn how to troubleshoot devices, update equipment, and solve problems for customers. You will work with a friendly team that values learning, teamwork, and strong customer service. Take advantage of this opportunity to build your skills and gain real experience in the IT field!
DESCRIPTION OF WORK
As an Information Technology Intern, you will help support technology equipment, prepare devices for use, and assist customers across multiple agencies. This role provides hands-on training with computers, printers, mobile devices, and inventory systems. Work involves performing the following duties:
Device Setup:
Install operating systems, software, and applications on computers and prepare them for network use
Printer Support:
Install, configure, and troubleshoot printers and plotters for customers
Peripheral Installation:
Set up and configure computer accessories and related devices
Network Assistance:
Support networking equipment and apply basic structured cabling concepts
Mobile Support:
Configure mobile devices such as iPhones, iPads, cell phones, and air cards
Inventory Work:
Enter asset information, verify records, and prepare equipment for surplus processing
Work Schedule and Additional Information:
Internship. This internship will run through January 2027. Work hours are 8:00 AM to 4:00 PM, Monday - Thursday, with a 30-minute lunch.
Telework:
You will not have the option to telework in this position.
Salary:
In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
Note :
This position will be headquartered in the Keystone Building, with possible trips to support remote sites.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS
Internship Requirements:
You must be currently enrolled in college full-time (carrying 12 or more undergraduate credits, or 9 or more graduate credits). You must be 18 years of age and in good academic standing (as defined by a GPA of 2.0 or higher). You must be majoring in Computer Science, Information Systems, or Information Technology.
Additional Requirements:
You must be able to perform essential job functions.
Legal Requirements:
You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. How to
Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
Veterans:
Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.• Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.• Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box. Eligibility rules apply.
