Job Description
Benefits:
401(k) 401(k) matching Competitive salary Paid time off Position Summary We are seeking a hands-on Programmer/Configuration Analyst as a member of our development team to design, build, and implement code/maps for print, email, and SMS communications, and support automated workflows that power our healthcare communications platform. This role will focus heavily on configuring the Uluro platform, developing PowerShell-based automation jobs, and integrating those processes with Titan MFT for secure file movement and orchestration. The ideal candidate is someone who can bridge systems, scripting, and operations, helping reduce manual work, improve reliability, and ensure audit-ready processing of healthcare communications (print, email, SMS, and data workflows). Key Responsibilities Uluro Platform Configuration (Primary Focus) Configure and manage Uluro (UCompose, USetup) workflows Map incoming client data to output formats (email, print, SMS) Support document composition and personalization logic Integrate Uluro processes with downstream delivery channels Troubleshoot mapping, rendering, and data issues Automation Development Design, develop, and maintain PowerShell scripts to automate: o File validation (naming, format, counts, integrity) o Data transformation and mapping o Report generation and reconciliation o Notifications and alerting Build reusable automation frameworks to standardize workflows Optimize scripts for performance, reliability, and error handling Titan MFT Integration & Orchestration Configure and support Titan MFT workflows including: o SFTP job triggers o Event-based automation o File movement and routing Integrate PowerShell scripts with Titan workflows Implement logging, tracking, and retry logic Support secure file transfers (internal and external partners) Data Processing & Validation Validate inbound and outbound files for: o Record counts o Required fields o Formatting standards Build reconciliation processes between: o Source systems o Vendor outputs o Internal reporting (SQL-based where applicable) Support audit and compliance reporting System Integration & Development Develop lightweight applications or scripts using: o PowerShell (primary) o Python (optional) o SQL (queries, stored procedures) Integrate with: o APIs (email, SMS, secure delivery platforms) o SFTP systems o Internal databases (SQL Server) Monitoring, Logging & Support Implement logging and monitoring for all automation jobs Troubleshoot failures and performance issues Perform root cause analysis and document resolutions Provide on-call or escalation support as needed Compliance & Documentation Document all workflows, scripts, and configurations Ensure processes align with: o HIPAA o SOC 2 controls o Internal audit requirements Maintain audit trails and change documentation Follow secure coding and data handling practices Required Skills & Experience Technical Skills Strong experience with PowerShell scripting (core requirement) Experience with SFTP/MFT
platforms (Titan preferred) Experience working with Windows Server environments SQL experience (queries, data validation, reporting) File handling experience (CSV, TXT, XML, JSON) Platform / Tools Experience (Preferred) Experience with Uluro or similar document composition platforms (e.g., GMC Inspire, Quadient, SmartCOMM, etc.) Experience with: o Secure file transfer systems o Workflow automation tools o API integrations Operational & Problem-Solving Skills Strong troubleshooting and debugging skills Ability to translate business requirements into technical workflows Attention to detail with data accuracy and validation Ability to manage multiple workflows and priorities Compliance Awareness (Preferred) Experience working in HIPAA-regulated environments Understanding of:
o Data privacy and security o Audit logging requirements o Secure transmission standards Education & Experience Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) 2-5+ years in: o Automation development o Systems integration o Technical operations Nice-to-Have Skills Experience with Titan MFT / Titan SFTP Experience with print and mail workflows Experience with email/SMS delivery systems Familiarity with Nutanix / VMware environments Basic networking knowledge (firewalls, ports, protocols) Key Success Metrics (KPIs) Reduction in manual processing tasks Automation job success rate (%) Time to resolve failures Accuracy of data processing and reconciliation Audit readiness and documentation completeness Work Environment Hybrid work model with secure remote access (VPN + RDS) Collaboration with: o Internal operations teams o External vendors (MSPs, print partners) o Compliance and audit teams Time Allocation & Functional Breakdown (Estimated) The following represents the expected allocation of time across core responsibilities. Actual distribution may vary based on project phase (build vs. steady-state operations). Function / Responsibility
Area Estimated % of Time Details Uluro Configuration & Document Mapping 30% Configuring UCompose/USetup, mapping data to outputs, troubleshooting rendering and logic issues PowerShell Automation Development 20% Building, enhancing, and maintaining scripts for validation, transformation, reporting, and automation logic Titan MFT Workflow Integration 15% Creating and maintaining SFTP workflows, triggers, orchestration, and integrating PowerShell jobs Data Validation & Reconciliation 10% File validation, record count checks, reconciliation between source, internal systems, and vendors Monitoring, Troubleshooting & Support 10% Investigating job failures, performance issues, and resolving production incidents System Integration & Development (APIs, SQL, etc.) 5% Supporting integrations with email/SMS platforms, databases, and external systems Documentation & Compliance (HIPAA, SOC 2) 5% Maintaining documentation, audit trails, and ensuring compliance with security and regulatory requirements Collaboration & Vendor Coordination 5% Working with internal teams, MSPs, print vendors, and clients as needed Flexible work from home options available.
