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SAP Service Management (SVM) solutions

Job

Adva IT Services, Inc..

Remote

Full-Time

Posted 4 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 6/5/2026

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Job Description

SAP Service Management (SVM) solutions
Location:
Los Alamitos, CA (Remote)
Duration:
12 Months with possible extension
Job Summary:
We are seeking an experienced SAP SVM (Service Management) Architect with strong expertise in SAP ECC Customer Service (CS) and S/4HANA Service Management. The ideal candidate will play a key role in designing, implementing, and upgrading service management solutions, including migration from ECC to S/4HANA.
Key Responsibilities:
  • Lead the design and architecture of SAP Service Management (SVM) solutions.
  • Work extensively on SAP ECC Customer Service (CS) module and its integration with other SAP modules.
  • Drive the upgrade and transformation from ECC to S/4HANA Service Management.
  • Analyze business requirements and translate them into functional and technical solutions.
  • Collaborate with cross-functional teams including SAP SD, MM, and Finance.
  • Provide guidance on best practices for service processes, warranty management, and service contracts.
  • Support end-to-end implementation, testing, and deployment activities.
  • Troubleshoot issues and provide production support when required.
Required Skills & Experience:
  • 15+ years of SAP experience with strong focus on SAP Customer Service (CS) / Service Management.
  • Proven experience in S/4HANA Service Management implementations or upgrades.
  • Deep understanding of service processes such as service orders, notifications, contracts, and warranties.
  • Experience in ECC to S/4HANA conversion projects.
  • Strong integration knowledge with SAP SD, MM, and FI modules.
  • Excellent communication and stakeholder management skills.