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Service Desk 2

Job

Info Origin Inc.

Remote

Full-Time

Posted 5 days ago (Updated 2 days ago) • Actively hiring

Expires 7/21/2026

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Job Description

Job Title :
Service Desk(Hybrid)
Duration :
Long-term contract
Location :
Columbus, OH Interview :
Video then in-person
Job Description:
Process all equipment coming into or leaving IT Update Asset Inventory System Process Salvage equipment (removing the hard drives, doing entire process) Unpacking and packing boxes for equipment and preparing it for shipment to ACF or other sites Pickup and Deliver equipment from DIS/Excel/DTS/ETC Complete any Service Now tickets on equipment requests (ie monitors, keyboards, mice, HDMI cables, etc) Reconcile all Inventory sheets (paper/electronic) on daily basis Validate all of the IT Operations Room equipment weekly to ensure inventory is up to date and correct Serves as backup contact for level 1 support Skill Matrix IT Experience Required Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines Required Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills Required Education in IT Support Required Inventory Management experience Highly desired