Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Systems Analyst
Job
Robert Half
Remote
Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
76
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
A growing international real estate organization is seeking an IT Systems Analyst to join its expanding IT support team. This is an excellent opportunity for a motivated and customer-focused IT detail oriented who enjoys working in a fast-paced Microsoft environment supporting both Mac and PC users. This role offers a hybrid schedule with approximately 4 days onsite in the Vinings area. About the Role The IT Systems Analyst will provide Tier 1 technical support for a nationwide user base across multiple offices. The ideal candidate is a self-starter with strong communication skills, excellent troubleshooting ability, and experience supporting Microsoft 365 environments. You'll work closely with infrastructure and support teams while assisting with major initiatives including Microsoft Exchange migrations, onboarding, hardware deployment, and end-user support. Key Responsibilities Provide Tier 1 support for hardware, software, mobile devices, and network-related issues Support Windows 11, Mac OS, iPhones, iPads, and Microsoft 365 applications Assist with onboarding/offboarding, account provisioning, and equipment deployment Troubleshoot issues related to: Outlook Teams SharePoint OneDrive Printers and peripherals Citrix access VoIP platforms Manage and resolve support tickets in a high-volume environment Maintain onsite inventory and track IT equipment Create and maintain technical documentation and user training materials Perform software installations, updates, and maintenance Escalate complex issues to senior IT staff when necessary Assist with a large-scale migration from on-prem Exchange to Microsoft 365