SAP OTC Solution Architect

• Introduction
• At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
• Your role and responsibilities
• We are seeking an experienced SAP Order-to-Cash (OTC) Solution Architect to lead the design, implementation, and optimization of end-to-end OTC processes within SAP (S/4HANA preferred).

This role will partner with business stakeholders, IT teams, and external vendors to deliver scalable, integrated, and high-quality solutions aligned to business objectives.

The ideal candidate combines deep functional expertise in OTC with strong architectural, integration, and leadership capabilities.

Key ResponsibilitiesSolution Design & Architecture

• Lead end-to-end SAP OTC solution architecture including Order Management, Pricing, Billing, Credit Management, and Accounts Receivable
• Define scalable and integrated solutions across SAP modules (SD, FI-AR, FSCM, BRIM if applicable)
• Translate business requirements into functional and technical solution designs
• Ensure alignment with enterprise architecture standards and SAP best practicesProcess Ownership & Optimization
• Drive global OTC process standardization and harmonization
• Identify opportunities for automation, optimization, and digital transformation
• Lead fit-gap analysis and recommend process improvementsImplementation & Delivery
• Lead SAP implementations, rollouts, and system upgrades (ECC → S/4HANA migrations)
• Oversee configuration, testing, data migration, and deployment activities
• Manage integrations with upstream and downstream systems (CRM, logistics, finance, tax engines, etc.)Stakeholder Engagement
• Act as the primary liaison between business stakeholders (Sales, Finance, Operations) and IT
• Facilitate workshops and design sessions
• Provide expert guidance and influence decision-making at leadership levelsIntegration & Technology
• Define integration architecture using APIs, middleware (SAP

CPI, PI/PO

), and third-party tools

• Ensure seamless data flow across systems (e.g., Salesforce, billing platforms, tax systems)Governance & Quality
• Establish solution governance, standards, and best practices
• Ensure compliance with regulatory and financial requirements
• Review and approve functional and technical specificationsLeadership & Mentoring
• Mentor functional consultants and developers
• Provide technical leadership across project teams
• Support capability building within the SAP practiceRequired Qualifications
• Bachelor's degree in Information Systems, Business, or related field
• 8-12+ years of SAP experience with strong focus on OTC (SD)
• 3-5+ years in a Solution Architect or Lead role
• Deep expertise in:o SAP SD (Sales Order Processing, Pricing, Billing)o Accounts Receivable (FI-AR)o Credit Management (FSCM)
• Experience with S/4HANA implementations or migrations
• Strong understanding of end-to-end OTC processesPreferred Qualifications
• Experience with:o

SAP BRIM

(Billing and Revenue Innovation Management)o Advanced Pricing, Rebates, Contract Managemento EDI / IDocs / APIs and system integrations

• Knowledge of tax engines (Vertex, Avalara) and compliance requirements
• Experience in global template design and rollouts
• SAP certifications (SD or S/4HANA)Key Skills
• Strong solution architecture and system design capabilities
• Excellent stakeholder communication and facilitation skills
• Ability to translate complex requirements into practical solutions
• Strong analytical and problem-solving skills
• Experience with Agile and Waterfall delivery modelsSuccess Metrics
• Successful delivery of SAP OTC implementations and enhancements
• Improved process efficiency and reduced cycle times
• High user adoption and satisfaction
• Scalable, maintainable, and compliant solutions
• Required technical and professional expertise
• 8-12+ years of SAP experience with strong focus on OTC (SD).

3-5+ years in a Solution Architect or Lead role.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.