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Job Description
The Coupa Administrator owns the configuration, support, and day-to-day operation of the Coupa platform and serves as the IT support partner for the procurement function. This role keeps procure-to-pay running smoothly for buyers, Accounts Payable, and suppliers, and supports project-based purchasing across the organization. The administrator configures the platform, enables suppliers, supports and trains end users, and partners with internal IT and connected systems to keep procurement processes reliable, secure, and compliant. This role is an onsite position based in our McLean, VA office. Key Responsibilities Platform Administration & Configuration Configure all objects within Coupa, including user roles, approval chains, forms, reports, master data, and other similar settings. Manage and update Hosted Catalogs in Coupa. Ensure the platform adheres to all relevant security standards, policies, and regulatory requirements, with robust measures to safeguard sensitive financial and procurement data. Support the development and execution of a strategy for organization-wide Coupa adoption that aligns with business objectives and drives utilization and value realization. User Administration & Support Serve as the primary IT support contact for Coupa end users across procurement, Accounts Payable, and project teams. Triage, resolve, and escalate platform issues, and keep users unblocked. Perform user administration, including onboarding, offboarding, access updates, and other related tasks as needed. Supplier Enablement & Compliance Lead and coordinate supplier enablement and onboarding to ensure reliable transmission of POs and invoices through Coupa channels, including cXML and preferred "doors" such as the Coupa Supplier Portal. Administer supplier information and compliance data captured in Coupa, including insurance certificates, W-9/tax documents, lien waivers, and prequalification requirements. Communicate changes to templates or the supplier onboarding process, and provide training where appropriate. Integrations & Data Work with internal IT staff and business groups to maintain, troubleshoot, and enhance integration between Coupa and other systems, such as SAP. Maintain the Coupa-side mappings that align purchases and invoices with the correct project and cost objects so that transactions post to the right budgets. Maintain master data quality in Coupa, including suppliers, commodities, accounts, and tax configuration. Releases, Testing & Documentation Complete testing during new system implementation projects and regression testing for scheduled system releases. Lead Coupa release upgrades by proactively reviewing release notes, identifying opportunities for improvement, and proposing projects to streamline business operations. Create system documentation, including data design, business requirements, functional design, user manuals, test scripts, and training materials. Develop training materials, conduct training for end users on current and new features and processes, and drive adoption across the existing user base. Build and maintain reports and dashboards to provide visibility into spend, cycle times, exception rates, and compliance. Collaboration Collaborate with IT, Indirect Purchasing, Accounts Payable, Finance, Treasury, Legal, Tax Group, Business Managers, and other stakeholders to assess business requirements and propose system solutions. Perform other related duties and responsibilities as needed. Required Qualifications 3+ years of hands-on experience as a Coupa Analyst / Administrator, configuring and supporting the platform. Demonstrated experience configuring Coupa objects, including approval chains, forms, coding structures, roles, and master data. Proficiency in supplier onboarding and catalog management. Expert-level proficiency in Coupa cXML integration configurations. Strong understanding of procurement and procure-to-pay processes, best practices, and related internal controls. Strong end-user support orientation, with the ability to support and train non-technical users. Solid troubleshooting and problem-solving skills, with the ability to translate business needs into technical and configuration requirements. Proven ability to manage projects and work cross-functionally. Good written and verbal communication and a high level of attention to detail. Bachelor's degree in Information Systems, Supply Chain, Finance, Business, or equivalent experience. Preferred Qualifications Experience with ERP systems, preferably SAP. Experience supporting project-based purchasing or a job-cost environment. Experience administering Coupa in a multi-entity organization. Familiarity with additional Coupa modules such as Sourcing, Contracts, Expenses, or Coupa Pay. Coupa certification. Construction industry background. The work environment and requirements described below are representative of those necessary for an employee to successfully perform the essential functions of this role. The Physical Side of the
Role:
Given that a good portion of your day will be spent at a desk, you should be comfortable with prolonged periods of focused work, whether it's collaborating with colleagues, analyzing data, or developing strategies. The role demands effective communication and sharp visual acuity for reviewing complex documents and performing detailed computer work. While there are times for quiet concentration, you'll also be expected to move actively throughout the office and travel occasionally to various locations, including dynamic construction sites, utilizing different modes of transportation. The ability to lift and move objects up to 10 pounds regularly, and up to 25 pounds on occasion (think a box of files or small office equipment), is also required.
Your Work Environment:
Your primary workspace will be in our professional office, which has a typical, quiet-to-moderate noise and light levels. As part of your work, you may also be required to visit active construction sites. These environments are naturally more dynamic and can include exposure to outdoor weather conditions, louder noise, and moving equipment. Your safety is our top priority, and you'll be expected to follow Clark Construction's safety policies and procedures, and all applicable laws, at all locations.
Our High-Performing Culture:
This is a demanding, high-performance environment. We are looking for candidates who are energized by challenge, thrive under pressure, and are prepared to do what it takes to achieve exceptional results. Success in this role requires significant commitment, including flexibility to work extended hours, especially during critical project phases or client deadlines. Beyond regular working hours, there will be occasions where business needs require your attention, particularly for time-sensitive matters or emergencies. You are expected to monitor and respond to communications (phone calls, emails, text messages) as required to address these situations effectively. Your ability to manage these expectations and be responsive when critical issues arise is key to your success in this role and our collective success as a team.
A Drug Free Workplace:
Clark promotes a drug free workplace. A pre-employment drug "fitness for duty" screening is required, and the company conducts random quarterly drug "fitness for duty" tests. Clark Construction Group is one of the largest building and infrastructure companies in the United States. Our portfolio spans every major building market, from public to private, corporate to cultural, education to entertainment, and the infrastructure connecting it all - power, transportation, water, and roadways. Since 1906, we've been delighting and delivering value to our clients and project partners, providing diverse opportunities for our team, and strengthening the communities where we live. With offices strategically located across the country, we pride ourselves on being a local builder with national reach. Learn more about Clark Construction. There is a sense of camaraderie that comes with delivering impactful projects as a team. It creates a sense of humility and fosters pride in the work we do. At Clark, we are proud to build what matters, together. Learn more about careers at Clark. Find even more opportunities with the Clark Group, our collection of companies - delivering construction and asset solutions for clients across the United States. Clark Group's capabilities span the entire asset lifecycle - from project development and financing to construction and facility maintenance. Asset Solutions Altura Associates Coda Edgemoor Infrastructure & Real Estate S2N Technology Group Building & Infrastructure Atkinson Construction Shirley Contracting Company C3M Power Systems Equal Opportunity Employer Clark Construction Group, LLC (and its subsidiaries and affiliates) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Clark promotes a drug-free workplace. Applicants have rights under
Federal Employment Laws:
Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and Employee Polygraph Protection Act (EPPA). Clark is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please email leaveofabsence@clarkconstruction.com or call (800) 655-1330 and let us know the nature of your request and your contact information. Authorization to Work Applicants must be currently authorized to work in the US on a full-time basis in order to be considered.