Configuration Manager

Role

• Configuration Manager Location
• Mechanicsville, VA Duration
• Contract Key Responsibilities Develop, implement, and maintain configuration management policies and processes in line with ITIL standards and Commonwealth of Virginia (COV) policy.
• Own and manage the CMDB, ensuring accuracy, completeness, and compliance.
• Collaborate with Change, Incident, and FinOps teams to ensure seamless service delivery.
• Define and enforce policies for configuration item (CI) identification, control, and reporting.
• Work closely with Infrastructure, Network, Security, and Application teams to gather and maintain CI information.
• Monitor and audit configuration data to ensure quality and reliability.
• Establish and track KPIs/metrics for Configuration Management maturity and CMDB health.
• Provide leadership and guidance to IT teams on configuration management best practices.
• Support IT governance, risk, and compliance initiatives. Qualifications
• ITIL Foundation certification (Intermediate or Expert level preferred).
• Proven experience in Configuration Management within an ITIL environment.
• Proven experience in Configuration Management within an Azure environment.
• Strong knowledge of Ivanti Neurons for ITSM
• Strong understanding of ITIL v3/v4 processes—especially Configuration, Change, Incident, and Problem Management.
• Hands-on experience with a CMDB tool
• Ivanti Neurons for ITSM including CI class modeling and discovery tools.
• Excellent analytical, problem-solving, and documentation skills.
• Ability to work collaboratively across technical and business teams.
• Strong communication and stakeholder management skills. Preferred Skills
• Experience with automation tools for configuration management.
• Familiarity with cloud environments (Azure, AWS, GCP).
• Knowledge of automation, discovery tooling, and scripting (e.g., PowerShell, Python).
• Familiarity with audit and compliance frameworks
• Knowledge of COV policies and standards.

Skills Table:

Skill Required / Desired Amount of Experience Experience designing and implementing Configuration Management policies, systems, and monitoring programs for enterprise environments. Required 8 Years Familiarity with implementing a CMDB with a specific emphasis on integrating Azure resources to support Change and FinOps activities. Required 8 Years Strong knowledge of Ivanti Neurons for

ITSM CMDB

capabilities Required 2 Years ITIL Foundation Certification Required ITIL intermediate/expert level certification Highly desired Knowledge of COV policies and standards

Desired Job Type:

Contract Pay:

$64,958.35

• $78,229.

41 per year

Work Location:

On the road