Systems Analyst VBP

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Work Location:

Virginia Beach, VA (Onsite or Hybrid depending on department policy).

Job Summary:

The City of Virginia Beach is seeking a highly skilled Systems Analyst to support the planning, implementation, maintenance, and optimization of enterprise systems that enable efficient municipal operations and high‑quality public services. This role serves as a bridge between city departments, technical teams, and vendors to ensure systems meet operational needs, comply with city standards, and support long‑term strategic goals. The ideal candidate brings strong analytical skills, experience with enterprise applications, and a commitment to improving government services through technology.

Responsibilities:

Analyze, design, and implement system solutions that support city operations and service delivery. Serve as a liaison between city departments, IT teams, and external vendors to gather requirements and translate them into system specifications. Evaluate existing systems and recommend enhancements, integrations, or replacements to improve efficiency and user experience. Configure, test, and deploy system updates, patches, and new modules. Develop and maintain system documentation, including workflows, data dictionaries, and configuration records. Troubleshoot system issues, perform root‑cause analysis, and coordinate resolution efforts. Support data integrity, reporting needs, and system security in accordance with city policies. Assist with project planning, timelines, and resource coordination for system‑related initiatives. Provide training, guidance, and support to end users across city departments. Ensure compliance with municipal standards, state regulations, and best practices for system management.

Requirements:

Must be a US citizen. Bachelor s degree in Information Systems, Computer Science, Business Administration, or related field OR 6 or more years of relevant experience in lieu of a degree. 3-5+ years of experience in systems analysis, application support, or enterprise system administration. Experience with requirements gathering, system configuration, and troubleshooting. Strong understanding of system integration, data flows, and application lifecycle management. Ability to communicate effectively with technical and non‑technical stakeholders. Proficiency with enterprise systems, databases, and reporting tools. Familiarity with public‑sector or municipal environments. Successful background and drug screening check.

Preferred Requirements:

Experience working in local government or public‑sector IT environments. Knowledge of municipal systems such as ERP, permitting platforms, asset management systems, or public safety applications. Experience with SQL, scripting, or data analysis tools. Certifications such as ITIL, CompTIA, Microsoft, or PMI‑PBA. Experience supporting modernization, cloud migration, or digital transformation initiatives. Core Competencies Analytical and Critical Thinking Customer Service and Public‑

Service Orientation Technical Problem Solving Communication and Collaboration Adaptability and Continuous Improvement Ethical Conduct and Accountability Physical Demands or Work Environment:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The majority of the time is spent in an office setting. Occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance, vision, color vision and ability to adjust focus.

About ZelTech:

Founded in 1988 by Ret. Col. Jack L. Ezzell Jr., Zel Technologies is a trusted leader in national security, providing comprehensive research, development, engineering, and operational support to the Department of Defense, the Intelligence Community, and federal agencies. Originally focused on leveraging operational and software expertise to improve time-critical targeting capabilities for the military, the company advanced its capabilities to provide scientific and HUMINT expertise for CBRNE collection and analysis. In the wake of 9/11, Zel Technologies rapidly expanded its capabilities to provide turnkey ISR support services to US Special Operations Forces (SOF), as well as advanced technical & operational intelligence, physical & data science, and engineering support services to the greater Intelligence and SOF Communities supporting global counterterrorism and CWMD operations. Today, Zel Technologies remains at the forefront of intelligence missions, advancing CWMD and global counterterrorism efforts, while also addressing emerging threats posed by near-peer adversaries. Our team remains committed to delivering adaptive, innovative, and cost-effective solutions across multiple domains, in alignment with the mission priorities of the U.S. Government and its partner nations.

Our Mission:

Through our commitment to innovation and quality, our skilled teams deliver robust, technology driven solutions and insights that empower our customers to overcome complex challenges and achieve their mission objectives.

Our Workforce:

ZelTech team members represent a wide range of backgrounds, skills, experience, and personalities bound together by common objectives and mutual respect. You will join a caring community of professionals, including many military veterans who challenge and support each other in seeking the right solutions to important matters.

Benefits:

Medical, Dental and Vision Insurance 401k immediate vesting with company match Flexible Spending Accounts Health Savings Account with company contributions Employee Assistance Program (EAP) Bonuses for performance Voluntary life/accidental death & dismemberment Educational assistance and special training programs Voluntary benefits (accidental, critical illness, whole life) Group life insurance (Company paid) Short-term and Long-term Disability Insurance (Company paid) Paid Time Off (PTO), Holiday Leave, Jury Duty, and Military Leave Health and fitness reimbursement Referral bonuses Employee discounts on various services and products

Equal Opportunities:

ZelTech is an equal opportunity employer and does not discriminate based on race, color, religion, creed, sex, age, sexual orientation, national origin, disability, marital status, military status, genetic predisposition, or any other basis protected by law.