ERP Implementation Specialist

Description:

Summary:

The ERP Implementation Specialist partners with cross-functional stakeholders across Production, Sales, Inventory, and Operations to support ERP system design, implementation, and optimization. This role is responsible for gathering business requirements, mapping current and future-state processes, configuring system workflows and Bills of Materials (BOMs), documenting procedures, and leading system testing and validation efforts. This individual contributor role requires a proactive, analytical self-starter who thrives in dynamic environments and can navigate ambiguity with confidence. The ideal candidate leverages data to drive decision-making, identify process improvements, and enhance operational efficiency. The ERP Specialist serves as a functional leader—guiding cross-functional teams, aligning stakeholders, and ensuring system solutions improve internal workflows, elevate customer experience, and support scalable growth. This is a hands-on role for someone who both performs the work and coordinates across teams, without direct people management responsibilities.

Responsibilities:

Identify short-term and long-term goals to improve order and product management in Agility Define process for creating and maintaining new items and document SOP's Correct BOM's when issues are shared by the production team Implement new work order codes for a cleaner and more effective order entry process Create a roadmap for new product implementation and coordination among many departments Collaborate closely with production, marketing, and sales teams in the development, QA, and release of products, and balance resources to ensure success for the entire organization When notified by purchasing of discontinued product, flag product and communicate with Sales Team. Once inventory is depleted, deactivate code in Agility. Complete requests for customer maintenance in Agility Maintain data in Agility related to entry and production including but not limited to Supplier info, delivery routes and purchase orders Support Inside sales with rare product requests and project production Establish and maintain relationships with sales and production managers Coordinate with Purchasing as needed for sourcing and product availability Suggest and implement improvements in the sales administration process Other duties as assigned

Requirements:

Works comfortably in ERP systems (Agility a plus) - ERP implementation experience is preferred. Experience with building BOM's and overall BOM maintenance Workflow process experience Fluent in Microsoft Office products, particularly Excel Able to manage multiple projects simultaneously Works well in a fast-paced environment In-depth knowledge of the building materials industry preferred but not necessary Deep understanding and advocacy for user needs and pain points Excellent verbal and written communication skills to present ideas and build consensus A positive attitude along with a growth mindset Strong analytical and organizational skills Numerical abilities and problem-solving attitude Experience in a dynamic product management role or similar work experience Experience working in a matrixed environment, collaborating with cross-functional teams