Cyber Defense Analyst

Roles & Responsibilities:

We need a security analyst to assist with our Sentinel One environment opening up support tickets, receiving support emails from other IT folks and also helping with our DRP program Zero Fox. Support the Senior Cyber Defense Analyst with day-to-day monitoring and triage in Sentinel One (endpoint detections, containment actions, basic response steps) and Zero Fox (brand/digital risk alerts, takedown queue support).

Perform initial alert validation:

de-duplicate noise, confirm severity, collect key evidence (host/user/process indicators), and document findings clearly. Execute standard playbooks for common events (malware/EDR detections, suspicious logins, phishing/digital impersonation), escalating anything high-risk or ambiguous quickly.

Maintain case/ticket hygiene:

accurate timelines, clear notes, proper tagging, and handoffs to the senior analyst/incident lead; track SLAs through closure. Help improve detection quality by identifying recurring false positives, recommending tuning, and contributing to weekly metrics/reporting on alert volumes and outcomes.