Senior IT Analyst Citizen Development

The Mosaic Company (

NYSE:

MOS) is the world's leading integrated producer of concentrated phosphate and potash—two of the three most important nutrients in agriculture. We employ more than 13,000 people in six countries to serve farmers all over the world. Our Headquarters is in Lithia, Florida with operations throughout North America (U.S./Canada) and South America. At Mosaic We Help the World Grow the Food it Needs - Apply today and join our team! The Citizen Developer - Program Design & Governance role is responsible for the design, governance, enforcement, and continuous improvement of the enterprise Citizen Development program. This position establishes and enforces standards, guardrails, and operating controls, proactively identifies and manages non‑compliance, and partner with stakeholders to ensure corrective actions are taken while enabling business‑led development to scale securely) and sustainably. This role has authority to block, remediate, restrict, or retire citizen-developed solutions that do not meet established standards, and to escalate unresolved risks through IT governance and risk management forums. What will you do? Design, implement, and govern the enterprise Citizen Development program, including operating models, standards, policies, guardrails, and maturity roadmap to enable safe and scalable business-led development. Define, monitor, and enforce governance, compliance, intake, approval, and lifecycle management controls for all citizen-developed applications, automations, and workflows, including proactive identification of non‑compliance, risk escalation, and coordination of remediation or decommissioning actions. Develop and oversee training, onboarding, certification, and enablement pathways for citizen developers; provide ongoing guidance, coaching, and solution oversight to ensure quality and compliance Partner with IT, Security, Risk, Architecture, Legal, and Privacy teams to define compliance requirements, resolve violations, approve exceptions where appropriate, and ensure enforcement actions align with enterprise risk tolerance. What do you need for this role? Associate's Degree required, with a major in Computer Science or related field. Bachelor's Degree preferred. Microsoft Power Platform PL-900, (Preferred) ITIL v4 Foundations, (Preferred) Microsoft Azure AI Fundamentals AI-900 (Preferred) 5+ years' experience leading or governing low‑code/no‑code, automation, or digital enablement programs 3+ years' experience designing, enforcing, or operating IT governance, compliance frameworks, or operating models in an enterprise environment Demonstrated experience managing policy adherence, non‑compliance remediation, and stakeholder conflict resolution in decentralized development models Ability to apply judgment and risk‑based decision making in ambiguous scenarios Comfort challenging business stakeholders constructively when standards are not met Experience balancing enablement with control in federated or business‑led technology models Ability to influence without direct management authority while maintaining firm governance boundaries Ability to design and document standards, governance models, and technical guidance Operational familiarity with Microsoft Power Platform, Microsoft CoPilot, ServiceNow App Engine, Microsoft 365, SharePoint, Teams, and cloud-based platforms Strong verbal, written, listening and presentation communication skills Strong organizational skills and attention to detail Excellent analytical and troubleshooting skills Strong interpersonal and teamwork skills Ability to work with employees at all levels of the organization Ability to adapt to a continually changing business and work environment and manage multiple priorities Demonstrated critical thinking and decision-making skills Continuous improvement mindset Self-motivated, highly professional and results-oriented Able to work flexible hours and be available for off-hours maintenance to critical systems as required Ability to adjust on time sensitive tasks Ability to provide excellent customer service without enabling poor customer behavior What's In It for

You:

An attractive base salary + an annual incentive 11 paid holidays each year 401k with a company match and annual company contributions Paid sick leave for when you need it A robust benefits package which includes Medical, Dental, and Vision insurance Outstanding growth opportunities, both within Mosaic and for your skillset #LI-KM1 The Mosaic Company The Mosaic Company (

NYSE:

MOS), a Fortune 500 company headquartered in Tampa, Florida, is the world's leading integrated producer and marketer of concentrated phosphate and potash crop nutrients. At Mosaic, we act with integrity and we perform our work ethically and transparently. We believe success comes when we make smart choices about how we engage our people, the way we manage our resources and our stewardship towards the environment. We are committed to maintaining a safe, healthy and respectful work environment for our 13,000 employees across the globe. We hold ourselves responsible for the safety and wellbeing of our colleagues and company. We are dedicated to ensuring Mosaic is a place where people are proud to work and grow. Serving customers in over 40 countries we are committed to strengthening our product portfolio by rethinking and reengineering outdated processes and focusing on digitalization. We collaborate across departments and geographies in order to streamline best practices. We foster innovation, encourage new ideas and strive to achieve excellence with a humbleness that we can always improve. And we demonstrate our commitment to good corporate citizenship by acting thoughtfully and responsibly in our operating communities - contributing our expertise, innovative spirit and financial resources. Career Opportunities at Mosaic We are looking for bright and passionate individuals with an innovative spirit and a fresh perspective. We are seeking people knowledgeable in best-practices, comfortable with technology and digitalization, and who are interested in accelerating and optimizing performance. We want people who are motivated by our mission and our purpose. In return, our employees are rewarded with competitive compensation and bonus plans, comprehensive health benefits, attractive retirement savings plan, STD/LTD, tuition reimbursement, a safety-centered culture, meaningful career development opportunities and a growing focus on a flexible work-life balance. Invest in your Yourself! Most importantly, as an employee at Mosaic, you can rest assured at the end of each day you're helping the world grow the food it needs. Are you ready to build your career with an industry global leader? Are you ready to help feed and fuel the world? Invest in yourself - Apply today!