Software Analyst (IT Professional IV) - GovMax

Application Support, Development & Project Management:

Develop, maintain, and support web, desktop, and enterprise applications using Microsoft technologies. Manage application lifecycle activities, including design, testing, deployment, and ongoing enhancements. Configure and administer

IIS, SQL

Server, and reporting services. Perform database development and administration, including queries, procedures, and data integration. Create and maintain technical documentation for systems and users. Participate in system design to ensure alignment with business and technical requirements. Provide on-call support and stay current with emerging technologies.

Contract Management:

Act as a liaison between users, IT teams, and vendors to resolve issues Prioritize and coordinate work to ensure timely resolution Communicate updates and monitor vendor performance

Partnerships, Customer Service & Consulting:

Provide training, support, and documentation to users and IT staff Build relationships by understanding business needs and user requirements Translate user needs into effective technical solutions Collaborate with stakeholders to enhance system performance and user experience

Leadership & Project Oversight:

Lead or support system upgrades and technical projects Monitor progress, identify risks, and keep leadership informed Provide recommendations on technical solutions and improvements