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IT Infrastructure Analyst
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Senior Operations LLC
Bartlett, IL (In Person)
Full-Time
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Job Description
at Senior Operations LLC in Bartlett, Illinois, United States Job Description Company Description
Job Description The IT Infrastructure Analyst is responsible for supporting, maintaining, and enhancing the IT infrastructure of Senior Flexonics. This role includes the installation, troubleshooting, and repair of hardware, software, and network systems to ensure optimal performance and availability. The Technician will work closely with other IT team members to provide support for end-users, manage data storage solutions, monitor and maintain network performance, and maintain security protocols.
Qualifications
ABOUT SENIOR FLEXONICS
The Senior Flexonics division of Senior PLC serves markets with products for land vehicle emission control and industrial process control applications. As the largest manufacturer of flexible automotive components in the world, focusing majorly on diesel engines, Senior Flexonics has extensive manufacturing and distribution facilities on six continents. Senior's diesel technologies support a growing number of major North American and European automotive and heavy truck manufacturers in meeting stringent emissions standards. Senior's global values underpin what Senior does and how it does it... Safety Integrity Customer Focus Respect & Trust Accountability ExcellenceWHY JOIN SENIOR FLEXONICS
Joining Senior Flexonics means not only a rewarding career with a tight-knit and collaborative team, but you will also enjoy a competitive compensation package that includes a market-led base salary, commission plan, and a comprehensive benefits package along with wellness benefits, employee recognition program, matching 401k plan, paid vacation, flexible hours, employee wellness activities, tuition reimbursement, and community involvement initiatives.Job Description The IT Infrastructure Analyst is responsible for supporting, maintaining, and enhancing the IT infrastructure of Senior Flexonics. This role includes the installation, troubleshooting, and repair of hardware, software, and network systems to ensure optimal performance and availability. The Technician will work closely with other IT team members to provide support for end-users, manage data storage solutions, monitor and maintain network performance, and maintain security protocols.
KEY RESULTS AREAS
Hardware and Software Support Install, configure, test, and maintain Windows operating systems, application software, and system management tools. Diagnose and troubleshoot hardware and software issues for network devices, desktops, laptops, and servers. Perform scheduled and emergency maintenance on IT hardware, including network equipment, desktop and server repairs, upgrades, and replacements. Network Management Assist with network infrastructure setup, monitoring, and troubleshooting (e.g., switches, routers, firewalls, wireless access points). Monitor network performance to identify bottlenecks, threats, or areas for improvement. Support VPN connections, remote access, and wireless network configurations. System Administration Perform routine checks and maintenance on Windows servers, backup systems, and storage. Monitor system performance and implement performance tuning. Manage user accounts, permissions, and access control for IT resources. Data Backup and Disaster Recovery Implement and manage data backup systems to ensure regular and secure backups of critical company data. Assist in the development and testing of disaster recovery and business continuity plans. Security and Compliance Support cybersecurity initiatives by implementing security policies and maintaining firewall, antivirus, and endpoint security solutions. Monitor network and system activity to detect and prevent security breaches. Assist in maintaining compliance with industry standards (e.g., ISO, GDPR). Documentation and Reporting Document configurations, processes, and any system changes for future reference. Maintain records of hardware and software inventory and track asset lifecycle. Generate regular reports on system and network performance and incidents. Project Assistance Support IT projects related to infrastructure upgrades, system migrations, and deployments. Coordinate with vendors and service providers for project support or equipment needs. Customer Service and Technical Support Everyone is your customer in the business - responsible for all IT issues for all internal customers and equipment. Assist in training for all new hires, and current hires in all areas of IT Provide technical support to employees in person, via phone, or remotely to resolve IT-related issues. Act as a point of contact for IT-related queries and provide guidance on best practices. Collaborate with other IT team members to ensure prompt and efficient service.Qualifications