Associate Analyst, Tax Technology - Exemption Certificate Management

Associate Analyst, Tax Technology - Exemption Certificate Management Fort Wayne, IN Job Details Full-time 1 day ago Benefits Paid parental leave Parental leave Employee stock ownership plan Qualifications Project reporting Associate's degree in accounting Tax law compliance support Record keeping Microsoft Excel Procedural guides Data analysis skills Process improvement Information Systems Improving operational efficiency Customer inquiry handling Data management Organizational skills Productivity software Business Associate's degree Accounting Communication skills Entry level Full Job Description As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof: 2025 Great Places to Work Certified Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation) Company paid parental leave Generous time off package Multiple benefit plans, eligibility begins on day one of employment Culturally focused on work/life balance, mental health, and the overall wellness of our employees Position Summary The Associate Tax Analyst supports the delivery of DMA's Managed Tax Services by assisting with transaction tax operations, data analysis, and exemption certificate management. This entry-level role focuses on accurate tax data processing, compliant exemption certificate validation, and client support to ensure efficient tax data management. The Associate Tax Analyst collaborates with internal teams and clients to maintain high-quality service standards and operational excellence. Essential Duties and Responsibilities Collect, validate, and maintain exemption certificates and related documentation. Process and analyze client data to ensure compliance with tax regulations and internal standards. Assist with Exemption Certificate Management Solution configuration (Vertex, Avalara, Thomson Reuters) for client projects. Prepare and maintain Standard Operating Procedures (SOPs) and project documentation. Respond to client inquiries promptly and professionally; provide status updates and reporting. Support routine tasks and deliverables within established timelines. Collaborate with team members to identify process improvements and enhance efficiency. Perform other duties as assigned. Education and Qualifications Associate's degree in Accounting, Business, Information Systems, or related field required. 0-1 year of professional experience; internship or related exposure preferred. Proficiency in Microsoft Office (Excel, Word, PowerPoint); strong Excel skills preferred. Familiarity with indirect tax concepts and exemption certificate processes a plus. Strong organizational skills and attention to detail. Excellent verbal and written communication skills. Ability to manage multiple priorities and meet deadlines. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. This position does not qualify for employment-based sponsorship.

Work Environment & Physical Requirements Work Schedule:

Regular, 40 hours/week

Travel:

Less than 10%

Physical Activity:

Prolonged periods of sitting and computer use Ability to hear, understand, and distinguish speech and sounds Frequent repetitive motions with hands #

LI-REMOTE

#LI-AC1 The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment. It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at or 800-309-2110 and choosing selection 6.