IT Systems Analyst

Opportunity We are an established company looking for an IT professional with a varied skill set across several IT disciplines. In this role, you will be responsible for documenting and automating the core data operations that support our sales, marketing, customer service, finance, and HR processes. You will start by learning our foundational data management and administrative processes. As you grow, a key part of this position will be learning to leverage AI tools, Salesforce and other agency management software to optimize workflows. This is an excellent opportunity for an experienced systems analyst to bring value-added data innovations to a successful and growing company. Qualifications Familiarity with endpoint management and security platforms. Strong problem-solving, analytical, and communication skills. Skills and Experience 3+ years of experience in a Systems Analyst or similar role.

Hands-on experience with:

Applied Epic Salesforce Experience managing Hybrid Active Directory environments. Strong understanding of system integrations, APIs, and data mapping. Experience with identity/security tools such as Duo and enterprise password managers. Education Bachelor's degree in information systems, Computer Science, or equivalent experience. Physical Demands While performing the duties of this job, the employee is occasionally required to walk; stand; sit; use hands; reach with hands and arms; balance; stoop; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment:

medium-paced, minimal noise, team orientation with solo projects. In-person at the office in Hagerstown. Work Environment Monday to Friday, 8:30 a.m. to 5:00 p.m.

Location:

In-Person at 13424 Pennsylvania Ave., Hagerstown, MD 21742 Rewards Pay rate: $33 to $44 an hour depending upon experience and demonstrated ability. Benefits Health insurance Dental insurance About Bitner Henry With more than 7,000 customers across eight states, the Bitner Henry Insurance Group is one of the largest providers of insurance and risk management services to the church, social service, and non-profit sectors on the East coast. If you are one of our team members you have a unique opportunity to make a difference in the world by supporting the provision of insurance solutions to these organizations.