CORE VALUES
At Lightning Transportation, our core values are our guide to shape our culture. By integrating these principles into our daily operations, we aim to create a positive impact on our employees, customers, and the world around us. Built to Serve
- Driven by a genuine desire to make a difference, embracing change and showing up fully committed to the vision. Hard Working
- Going above and beyond to achieve our goals and deliver exceptional service. Customer Focused
- Building long-term relationships based on trust, transparency, and exceptional service Others First
- Treating every employee with respect, empathy, and fairness.
GENERAL DESCRIPTION OF POSITION
Our Entry-Level Tech Admin role is for individuals pursuing a career in technology who demonstrate curiosity to learn industry-specific software while supporting the company's growth in technology operations through system improvements and user experience enhancement.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide frontline user support for industryspecific software (TMS and SME systems) and process monitoring. Monitor processes imaging, email administration, software integrations, and RPA.
Oversee equipment lifecycle:
laptops, phones, office hardware, inventory & issuance. Coordinate equipment troubleshooting and replacement with IT vendor. Support testing for upgrades, enhancements, and automation rollouts. Develop and enhance basic knowledge of SQL querying and reporting skillset. Create and maintain technical documentation, training videos, user guides, and other resources. Implement EOS within your position to enhance your skills and productivity while continually promoting the company's core values. Perform any other related duties as required or assigned.
TO BE SUCCESSFUL, YOU SHOULD HAVE
Base knowledge understanding of SQL Query, Data Analysis and reporting. Related experience, education, technical training, or certification, of one or more of these qualifications is preferred. Aptitude for trucking and logistics operations, with a willingness to learn industry processes and systems.
PHYSICAL DEMANDS
Lifting/pushing/pulling less than 50lbs Office setting with temperaturecontrolled offices with moderate noise levels. Outside work is limited.
BENEFITS
Paid Time Off and Holidays Medical, Dental, and Vision Insurance Health Reimbursement Arrangement (HRA) Life Insurance Employee Assistance Program 401k Tuition Reimbursement Career Growth Opportunities About Lightning Transportation Inc Lightning Transportation is a leading intermodal trucking company specializing in servicing port terminals and providing transportation solutions for import-export cargo. With a focus on flexibility and efficiency, we operate through a network of experienced independent contracted drivers, ensuring safe, timely, and compliant services. Known for our "Service Excellence" in the Mid-Atlantic and Southeast U.S., we design our Intermodal Drayage operations to offer cost-saving solutions for our clients. Our advanced technology, including a Computerized Dispatch Control System (CDCS) and real-time tracking, enables rapid responses and enhances service delivery. Committed to customer satisfaction, we pride ourselves on our long-standing relationships and look forward to providing top-tier service to new and existing clients.
