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IT BA
Job
Insight Global
Livonia, MI (In Person)
Full-Time
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Job Description
Job Description Overview of Role BA II supporting enterprise transformation through automation and AI initiatives Acts as a bridge between business, data, and technical teams Focus on turning ambiguous business problems into structured, actionable solutions Heavy emphasis on process improvement, data validation, and measurable business impact Expected to challenge assumptions, not just document requirements Plays a key role in scaling automation/AI to improve operations and member experience Day-to-Day Responsibilities Lead requirements gathering sessions with stakeholders across business and tech Translate business needs into user stories, acceptance criteria, and process flows Support Agile ceremonies (story mapping, sprint planning, backlog organization) Analyze current processes and define improved future-state workflows Build Power BI dashboards to track performance, improvements, and outcomes Use data to validate assumptions and identify operational gaps Act as liaison between business teams and technical teams Create mockups, wireframes, and process diagrams to support solution design Validate deliverables for quality and alignment with business goals Identify risks, scope changes, and escalate issues as needed Provide interim/stopgap solutions when long-term solutions are not ready Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
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