Data Technology II Analyst

Additional Information About the Role BJC is seeking an IT Application Support Analyst for a remote position, with a preference for candidates located in the St. Louis area. This role will require onsite presence at times. Ideal candidates should have experience with Application Support and possess knowledge in cloud-based application software, healthcare industry, and Windows desktop and operating systems. Provide user assistance with administration of application settings, licensing, and business workflow. Role Purpose As an Application Support Analyst, you will bridge the gap between complex healthcare data and business efficiency. You'll manage system interfaces, optimize workflows, and provide critical support for our claims applications. Working under the guidance of the Team Lead, you will help steer our digital environment toward creative problem-solving and high-quality data integrity.

Qualifications Education:

Bachelor's degree in Mathematics, Statistics, Computer Science, Finance, or a related technical certification.

Experience:

1-3 years in technical support or user application support, preferably within a healthcare setting.

Technical Skills:

Proficiency in SQL (Structured Query Language) and Microsoft Excel. Knowledge of Windows Desktop/Operating Systems and User Security protocols. Experience with cloud-based application software.

Soft Skills:

Strong critical thinking, problem-solving, and the ability to communicate data-driven "stories" to non-technical stakeholders. Overview BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $6.3 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 14 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC's patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children's Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country. Preferred Qualifications Role Purpose Under moderate direction, performs a variety of functions related to the collection and entry of critical data into software applications, systems or databases. Collaborates with end users to facilitate understanding of data by displaying concepts, ideas, and facts using graphical representations. Tests quality and validity of data flow, and ensures visualization of data is appropriate. Responsibilities Operationalizes and automates activities for efficient and timely production of data visuals. Selects appropriate visualization approaches from a range of applicable options. Applies a variety of visualization techniques and designs the content and appearance of data visuals. Investigates the need for business intelligence reporting and analysis where there is some complexity and ambiguity. Identifies opportunities to digitize and streamline operational data handling and optimize business intelligence capabilities. Plans effective data storage, sharing and publishing within the organization. Independently validates external information from multiple sources. Selects from existing data sources and prepares data to be used by data science models. Applies standard data modelling and design techniques based upon a detailed understanding of requirements. May be part of an after-hours on-call rotation. Minimum Requirements Education Associate's Degree Preferred Requirements Education Bachelor's Degree Experience 2-5 years