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IT Analyst - Medical Device Security/Project Management - Level 2
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Duke Careers
Durham, NC (In Person)
Full-Time
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Job Description
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Occupational SummaryThe IT Analyst demonstrates knowledge and proven application of knowledge within a specific Information Technologydiscipline(s).Work PerformedThe duties and responsibilities for the Analyst, IT will vary depending on work area. The following criteria may be used todetermine level:
LEVEL 1:
Individual contributor representing the most common entry point for this career ladder; works under direct supervision.
Demonstrates knowledge and proven application of knowledge within a specific discipline(s).Completes tasks and portions of larger projects, identifying internal resources to build project team capabilities.
May function in a cross-team environment.
LEVEL 2:
Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity tounderstand specific needs or requirements to apply skills/knowledge.
Maintains a level of exposure to external industry and market technical intelligence.
Performs and coordinates simple to complex projects with minimal direction.
Optimizes internal resources to maximize team capabilities.
Leads peers to resolve complex issues consistent with divisional/organizational goals.
Serve as technical resource for discipline in cross-functional teams.
Effectively communicates specific IT issues/solutions to clients.
LEVEL 3:
May function as a technical leader, either as a subject matter expert with proficiency in defined area(s) of the profession, or asa generalist, with a broad knowledge of all aspects of the profession.
May function as a team leader, responsible for supporting management in day-to-day personnel oversight and workflowmanagement activities.
Required Qualifications at this
Level 2•Two years of related experience is required.
Level 3•Four years of related experience is required.
Keeps current on new industry trends in a specific discipline and applies learnings toassignments.
Takes personal responsibility for taking actions on projects that result in solutions thattruly address customer needs.
Understands when to request supervisor involvement in programming related matters.
Considers impact to others and current processes within discipline prior to takingaction.
Adapts individual work style and reprioritizes assignments as changes in departmentor project goals or requirements are communicated.
Independently completes complex tasks and portions of larger projects.
Identifies and uses appropriate resources to accomplish tasks and build individual andteam knowledge.
Suggests new approaches to accomplishing individual responsibilities or teamassignments.
Accomplishes assignments/project objectives through keeping people focused on thesolution and the team informed of project status.
Shares information and solicits input and ideas from other team members.
Persuades team members to use different work steps/methodologies to accomplishassignments.
Promotes the goals of the initiative, setting aside departmental or functional biases toachieve objectives.
Delivers systems or programs that are completed on time and within budget.
Self-motivated and focused on delivering quality work even when faced withdifficulties or over a longer-term project.
Possesses advanced knowledge and proven application of it within a specificdiscipline.
Provides assistance to project team members in accomplishing technical orprogramming-specific tasks.
Independently completes complex tasks and portions of larger projects.
Realistically evaluates own progress against expectations/goals and takes necessaryactions to address developmental needs or performance issues.
Develops realistic project plans for assigned tasks or portions of larger projects andmodifies plan as requirement changes are communicated.
Obtains necessary information/data to complete assignments independently or as partof a project team.
Understands client/project issues to develop moderately complex solutions within asingle discipline.
Develops strong working relationships with colleagues and/or project team andcustomers to effectively complete team goals and objectives.
Builds strong working relationships with members of his/her team and interacts andestablishes relationships with individuals in other teams or departments as needed.
LEVEL 2:
Keeps current on industry and market intelligence; applies appropriate newtechnologies and best practices to specific discipline or functional area.
Adapts/modifies personal and project goals to align with IT priorities.
Uses a variety of communication styles to get (technical) messages across clearly to avariety of audiences through the use of terminology and examples that are familiar.
Displays ability to recognize appropriate communication, audience , timing, andcontent necessary for building and maintaining alliances for success.
Effectively communicates specific IT issues/solutions to clients.
Develops solutions that help the customer in both the short•and long-term.
Takes personal responsibility for taking or directing actions on projects that result insolutions that truly address customer needs.
Takes action without being prompted to achieve business goals.
Identifies and uses appropriate resources to accomplish projects and build knowledgewithin a specific discipline or department.
Persuades others to reach conclusions or make decisions regarding complex issuesthrough understanding the ideas, situations, or problems by breaking the issue intosmall pieces or by identifying causal links or relationships.
Synthesizes data from multiple (appropriate) sources to make sound decisions.
Considers impact on IT goals prior to making decisions.
Implements new approaches, and/or technologies to develop solutions meetingcustomer's needs.
Promotes goals of the initiative, overcoming departmental or functional biases toachieve objectives.
Delivers systems or projects that are completed on time and within budget.
Ability to motivate and focus self and others to reach long•term project goals evenwhen faced with difficulties.
Possesses expert knowledge and proven application (through developing solutions andefficiencies) of it in a specific discipline or functional area.
Actively seeks out opportunities to share his/her in-depth knowledge and contribute tothe learning of other department or team members.
Performs and coordinates simple to complex tasks with direction.
Accepts accountability for decisions, actions, and commitments of self and others tosuccessfully meet project objectives.
Prioritizes and organizes project actions and resources to achieve targeted objectives.
Achieves project objectives through the identification and coordination of the rightpeople to participate in the project initiatives.
Identifies key issues, analyzes cause/effect relationships, and seeks ideas andsuggestions from those who can contribute and are affected.
Develops solid working relationships with colleagues, customers, and across projectteams to effectively achieve functional/project goals.
Builds strong working relationships with members of his/her team and those withinother relevant teams, departments, or disciplines.
Keeps team focused on goals and addresses issues to ensure good workingrelationships are maintained.
LEVEL 3:
Leadership skills, team-oriented with ability to take initiative and ownership whennecessary.
Strong analytical and technical skills.
Demonstrated relationship management skills.
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will berequired of positions given this title and shall not be construed as a declaration of the total of the specific duties andresponsibilities of any particular position. Employees may be directed to perform job-related tasks other than thosespecifically presented in this description.
Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to anindividual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race,religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective successdepends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds,and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure andwelcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our communityhave a responsibility to uphold these values.
Essential Physical Job FunctionsCertain jobs at Duke University and Duke University Health System may include essential job functions that require specificphysical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will beprovided by each hiring departm Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Occupational SummaryThe IT Analyst demonstrates knowledge and proven application of knowledge within a specific Information Technologydiscipline(s).Work PerformedThe duties and responsibilities for the Analyst, IT will vary depending on work area. The following criteria may be used todetermine level:
LEVEL 1:
Individual contributor representing the most common entry point for this career ladder; works under direct supervision.
Demonstrates knowledge and proven application of knowledge within a specific discipline(s).Completes tasks and portions of larger projects, identifying internal resources to build project team capabilities.
May function in a cross-team environment.
LEVEL 2:
Individual contributor that works under limited supervision. Applies subject matter knowledge; requires capacity tounderstand specific needs or requirements to apply skills/knowledge.
Maintains a level of exposure to external industry and market technical intelligence.
Performs and coordinates simple to complex projects with minimal direction.
Optimizes internal resources to maximize team capabilities.
Leads peers to resolve complex issues consistent with divisional/organizational goals.
Serve as technical resource for discipline in cross-functional teams.
Effectively communicates specific IT issues/solutions to clients.
LEVEL 3:
May function as a technical leader, either as a subject matter expert with proficiency in defined area(s) of the profession, or asa generalist, with a broad knowledge of all aspects of the profession.
May function as a team leader, responsible for supporting management in day-to-day personnel oversight and workflowmanagement activities.
Required Qualifications at this
LevelEducation/Training:
Bachelor's degree in a related field, or four years of equivalent technical experiencerequired.LICENSURE/CERTIFICATION
Credential requirements will vary, depending on work area.Experience:
Level 1•No experience required beyond the minimum education (or equivalency)requirement.Level 2•Two years of related experience is required.
Level 3•Four years of related experience is required.
Skills:
LEVEL 1:Keeps current on new industry trends in a specific discipline and applies learnings toassignments.
Takes personal responsibility for taking actions on projects that result in solutions thattruly address customer needs.
Understands when to request supervisor involvement in programming related matters.
Considers impact to others and current processes within discipline prior to takingaction.
Adapts individual work style and reprioritizes assignments as changes in departmentor project goals or requirements are communicated.
Independently completes complex tasks and portions of larger projects.
Identifies and uses appropriate resources to accomplish tasks and build individual andteam knowledge.
Suggests new approaches to accomplishing individual responsibilities or teamassignments.
Accomplishes assignments/project objectives through keeping people focused on thesolution and the team informed of project status.
Shares information and solicits input and ideas from other team members.
Persuades team members to use different work steps/methodologies to accomplishassignments.
Promotes the goals of the initiative, setting aside departmental or functional biases toachieve objectives.
Delivers systems or programs that are completed on time and within budget.
Self-motivated and focused on delivering quality work even when faced withdifficulties or over a longer-term project.
Possesses advanced knowledge and proven application of it within a specificdiscipline.
Provides assistance to project team members in accomplishing technical orprogramming-specific tasks.
Independently completes complex tasks and portions of larger projects.
Realistically evaluates own progress against expectations/goals and takes necessaryactions to address developmental needs or performance issues.
Develops realistic project plans for assigned tasks or portions of larger projects andmodifies plan as requirement changes are communicated.
Obtains necessary information/data to complete assignments independently or as partof a project team.
Understands client/project issues to develop moderately complex solutions within asingle discipline.
Develops strong working relationships with colleagues and/or project team andcustomers to effectively complete team goals and objectives.
Builds strong working relationships with members of his/her team and interacts andestablishes relationships with individuals in other teams or departments as needed.
LEVEL 2:
Keeps current on industry and market intelligence; applies appropriate newtechnologies and best practices to specific discipline or functional area.
Adapts/modifies personal and project goals to align with IT priorities.
Uses a variety of communication styles to get (technical) messages across clearly to avariety of audiences through the use of terminology and examples that are familiar.
Displays ability to recognize appropriate communication, audience , timing, andcontent necessary for building and maintaining alliances for success.
Effectively communicates specific IT issues/solutions to clients.
Develops solutions that help the customer in both the short•and long-term.
Takes personal responsibility for taking or directing actions on projects that result insolutions that truly address customer needs.
Takes action without being prompted to achieve business goals.
Identifies and uses appropriate resources to accomplish projects and build knowledgewithin a specific discipline or department.
Persuades others to reach conclusions or make decisions regarding complex issuesthrough understanding the ideas, situations, or problems by breaking the issue intosmall pieces or by identifying causal links or relationships.
Synthesizes data from multiple (appropriate) sources to make sound decisions.
Considers impact on IT goals prior to making decisions.
Implements new approaches, and/or technologies to develop solutions meetingcustomer's needs.
Promotes goals of the initiative, overcoming departmental or functional biases toachieve objectives.
Delivers systems or projects that are completed on time and within budget.
Ability to motivate and focus self and others to reach long•term project goals evenwhen faced with difficulties.
Possesses expert knowledge and proven application (through developing solutions andefficiencies) of it in a specific discipline or functional area.
Actively seeks out opportunities to share his/her in-depth knowledge and contribute tothe learning of other department or team members.
Performs and coordinates simple to complex tasks with direction.
Accepts accountability for decisions, actions, and commitments of self and others tosuccessfully meet project objectives.
Prioritizes and organizes project actions and resources to achieve targeted objectives.
Achieves project objectives through the identification and coordination of the rightpeople to participate in the project initiatives.
Identifies key issues, analyzes cause/effect relationships, and seeks ideas andsuggestions from those who can contribute and are affected.
Develops solid working relationships with colleagues, customers, and across projectteams to effectively achieve functional/project goals.
Builds strong working relationships with members of his/her team and those withinother relevant teams, departments, or disciplines.
Keeps team focused on goals and addresses issues to ensure good workingrelationships are maintained.
LEVEL 3:
Leadership skills, team-oriented with ability to take initiative and ownership whennecessary.
Strong analytical and technical skills.
Demonstrated relationship management skills.
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will berequired of positions given this title and shall not be construed as a declaration of the total of the specific duties andresponsibilities of any particular position. Employees may be directed to perform job-related tasks other than thosespecifically presented in this description.
Duke University is an Equal Opportunity Employer committed to providing employment opportunity without regard to anindividual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race,religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective successdepends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds,and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure andwelcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our communityhave a responsibility to uphold these values.
Essential Physical Job FunctionsCertain jobs at Duke University and Duke University Health System may include essential job functions that require specificphysical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will beprovided by each hiring departm Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.