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IT Systems Analyst
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Contact Management
Sinking Spring, PA (In Person)
$104,000 Salary, Full-Time
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Job Description
Leading Medical Device/ Pharmaceutical company is seeking an experienced IT Systems Analyst in a GMP-regulated facility. This is a three-year project primarily supporting IT Systems throughout the facility and interfacing with all stakeholders. Good communication skills are critical and experience working in a SQL database environment is essential.
Key Responsibilities:
- Provide support with SQL databases & Tableau including server and application operations support
- Analyze existing business processes and IT systems to identify gaps, inefficiencies, and opportunities for improvement
- Gather and document business and technical requirements from stakeholders (end users, management, IT teams)
- Work closely with operations, developers, QA teams, and infrastructure teams to implement solutions
- Perform system configuration, integration, and testing (UAT support, validation, troubleshooting)
- Evaluate new technologies and recommend system enhancements or replacements
- Monitor system performance and proactively identify issues
- Support data analysis, reporting, and dashboard development
- Ensure systems comply with security, regulatory, and company policies
- Act as a liaison between business stakeholders and technical teams
- Assist with change management, training, and end-user support
- Lead or support system upgrades, migrations, and implementations
Requirements:
- Bachelors in Computer Science or equivalent.
- Familiarity with SQL Server, Alteryx.
- Familiarity with Windows applications including app configurations on Windows environment.
- Understanding of IT systems, architecture, and data flows.
- Experience with ERP, Data analysis tools (Excel, Power BI, Tableau, etc.).
- Knowledge of system integration (APIs, middleware, ETL processes).
- Ability to communicate with all levels of stakeholders.