Functional Analyst III / Workday Facilitation Specialist GSC US

Job Description

Job Title:

Functional Analyst III / Workday Facilitation Specialist

GSC - US

Location:

Remote

Duration:

6 months

Schedule:

8-5 M-F or 9-6 M-F. Candidate must work CST time zone no matter where they sit in the USA - All candidates must work CST hours

Note :

Interviews will be conducted via teams.

Reports To:

Manager, HR Service Delivery Training Job Summary:

Are you passionate about enabling system adoption and delivering effective learning experiences? We are seeking a Workday Facilitation Specialist to support a Workday Time Tracking initiative through expert training facilitation and end-user enablement. This role will focus on delivering virtual instructor-led training, supporting Workday Time Tracking and related Workday HCM processes, and ensuring users understand how to accurately and confidently complete time-related tasks in Workday. The ideal candidate will bring hands-on Workday Time Tracking and/or Workday HCM experience, strong facilitation skills, and the ability to translate complex system processes into clear, engaging learning experiences. This role partners closely with HR, Client Technology, Payroll, and site stakeholders to drive consistent adoption and effective utilization of Workday Time Tracking.

Responsibilities:

Training Facilitation:

Facilitate virtual and/or in-person instructor-led training sessions focused on Workday Time Tracking and related Workday HCM functionality Deliver role-based training for managers, and HR partners Adapt facilitation style and approach to meet the needs of diverse audiences and learning preferences Lead system demonstrations, guided practice, and Q&A sessions to reinforce learning

Content Development:

Design and develop clear, user-friendly Workday user guides and reference materials Ensure all documentation aligns with organizational standards and project timelines

Stakeholder Collaboration:

Partner with cross-functional stakeholders to gather requirements and validate content Communicate effectively with diverse stakeholders to ensure alignment and adoption

Continuous Improvement:

Collect feedback from participants and stakeholders to refine training materials Monitor engagement and recommend enhancements for better user experience

Availability:

Delivers prompt and dependable responses to inquiries, minimizing delays and driving effective resolution of issues Must be available to work primarily during Central Time business hours (9 AM - 5 PM), with flexibility to adjust schedule as needed for business priorities including but not limited to working hours prior to and/or after Central Time business hours Perform other duties as assigned

Qualifications:

Bachelor's degree in human resources, Education, or related field (or equivalent experience) A minimum of two (2) or more years' experience in Workday facilitation and user guide creation required (Preferably in the Workday Time-Tracking space) Expert knowledge of and experience with PowerPoint Strong instructional design and virtual facilitation skills via Microsoft Teams Excellent communication, organizational, and stakeholder management abilities

Desired Characteristics & Skills:

Ability to manage multiple priorities in a fast-paced environment Familiarity with adult learning principles and best practices Attention to detail a must Proficient verbal and written communication skills A sense of urgency in resolving client requests to ensure timely resolution Ability to work under pressure, multi-task, and meet deadlines Demonstrate a high degree of confidentiality and sensitivity to information Able to process complex information and identify solutions that meet both internal and business partner requirements Demonstrate ability to handle ambiguity and fluid situations, demonstrating a pragmatic approach Ability to interact with and support all levels of management to support them achieving goals/targets Demonstrated ability to use appropriate judgment in knowing when to involve other resources (e.g., escalation) in decisions or actions Experience providing feedback to help others understand the rationale of desired outcomes and standards

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

Notice:

The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that these are the only tasks to be performed by the employee in this job. He or she will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor Applicant Notices & Disclaimers For information on benefits, equal opportunity employment, and location-specific applicant notices, click here At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $80.64/hr.